Quataja Norman
Suffolk
Summary
Reliable team leader with expertise in cash handling and customer service. Proven ability to train new cashiers and enhance customer satisfaction through effective problem-solving.
Dedicated Cashier Team Lead skilled in supervising cash operations and training staff in customer service protocols. Known for maintaining accurate cash registers and resolving customer inquiries promptly, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Wendys Restaurant
Chesapeake, VA
05.2025 - Current
- Supervised daily cash register operations to ensure efficient service and accurate transactions.
- Trained new cashiers in customer service protocols and point-of-sale system usage.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent cash handling practices.
- Adhered to company policies and procedures to maintain safety and security standards.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Lakeland High School
Suffolk, VA05-2025
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Cash register operation
Timeline
Cashier Team Lead
Wendys Restaurant
05.2025 - Current
High School Diploma -
Lakeland High School