Queen Russell
Flint
Summary
Recognized for problem-solving abilities and attention to detail, consistently enhancing customer satisfaction and store performance.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Target
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Forman Mills
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Associate
Kohl's
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Service Worker
Atherton Community Schools
02.2023 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Northwestern Highschool
Flint, MI06.2015
Skills
- Cash handling
- Inventory management
- Food safety
- Customer engagement
- Attention to detail
- Effective communication
- Problem solving
- Listening skills
Timeline
Food Service Worker
Atherton Community Schools
02.2023 - Current
Sales Associate
Target
Customer Service Representative
Forman Mills
Sales Associate
Kohl's
High School Diploma -
Northwestern Highschool
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