Queline Baldwin
Cincinnati,OH
Summary
Dynamic and dedicated professional with extensive experience in customer service and material handling. At Amazon, I maintained accurate inventory records while demonstrating strong time management and teamwork skills. Proven ability to enhance customer relations and streamline operations, ensuring high standards of efficiency and safety in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Cashier
Save A Lot
04.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring all funds balanced at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
Forklift Operator
Dollar General Warehose
06.2024 - 01.2025
- Operated forklifts safely to transport materials within warehouse environment.
- Conducted routine inspections of equipment to ensure operational safety and compliance.
- Assisted in loading and unloading shipments, maintaining efficient workflow in loading docks.
- Collaborated with team members to optimize material handling processes and improve efficiency.
Janitorial Specialist
ABM Janitorial Services
03.2021 - 04.2022
- Streamlined cleaning processes to enhance operational efficiency and maintain high standards of cleanliness.
- Supervised team members to ensure compliance with safety protocols and effective use of cleaning equipment.
- Developed training materials for new hires on best practices in sanitation and waste management procedures.
- Conducted regular inspections to identify areas for improvement and implemented corrective actions promptly.
Forklift Operator
Amazon
01.2014 - 02.2021
- Followed safety protocols to minimize risks during material movement and storage activities.
- Maintained accurate inventory records by tracking incoming and outgoing shipments effectively.
- Adapted quickly to changing priorities while managing multiple tasks in fast-paced environment.
Education
Certificate - Forklift Operation
Lift The Tristate-Freestore Foodbank
3401 Rosenthal WY Cincinnati Ohio03-2024
Basic
Western Hills Highschool
2144 Ferguson RD Cincinnati Ohio05-2003
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer relations
Timeline
Forklift Operator
Dollar General Warehose
06.2024 - 01.2025
Cashier
Save A Lot
04.2023 - 05.2025
Janitorial Specialist
ABM Janitorial Services
03.2021 - 04.2022
Forklift Operator
Amazon
01.2014 - 02.2021
Certificate - Forklift Operation
Lift The Tristate-Freestore Foodbank
Basic
Western Hills Highschool
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