Quenjon Moore
Tee
El Cajon,CA
Summary
Dynamic sales associate with proven success at Walmart, consistently achieving sales targets through expert product knowledge and exceptional customer service. Skilled in problem-solving and teamwork, I foster strong customer relationships, enhancing satisfaction and retention. Proficient in inventory control, I optimize stock management to support store performance and visual appeal.
Overview
19
19
years of professional experience
Work History
Auto Sales
Self Employed Services
02.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong verbal and written communication skills.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Driver
Avis Car Rental
05.2017 - 05.2018
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving
Sales Associate
Walmart
03.2009 - 06.2012
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Stocker
Walmart
03.2009 - 05.2012
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
Booth Attendant
Ace Parking
04.2007 - 02.2008
- Managed cash transactions accurately, balancing the cash register at the end of each shift.
- Communicated effectively with supervisors and coworkers regarding scheduling, task delegation, and performance feedback.
- Improved customer satisfaction by providing timely and efficient service at the booth.
- Provided exceptional customer service, creating a welcoming environment for patrons upon arrival.
- Ensured smooth operations by maintaining an organized and clean booth area.
- Enhanced customer loyalty through friendly interactions and personalized recommendations.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma - General Studies
Lincoln High
San Diego, CA05.2002
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Inventory control
Problem-solving skills
Sales expertise
Excellent people skills
Timeline
Auto Sales
Self Employed Services
02.2018 - Current
Driver
Avis Car Rental
05.2017 - 05.2018
Sales Associate
Walmart
03.2009 - 06.2012
Stocker
Walmart
03.2009 - 05.2012
Booth Attendant
Ace Parking
04.2007 - 02.2008
High School Diploma - General Studies
Lincoln High