Quentora George
San Antonio
Summary
Accomplished beauty lead with proven success in inventory management and record breaking event sales. Demonstrated strong leadership and customer relationship skills while independently operating department. Expertise in cross-selling and merchandising strategies that drive sales performance. Committed to quality work, effective communication, and achieving company goals. Customer focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Lead Beauty
HEB Grocery Store
San Antonio
06.2025 - Current
- Managed beauty department inventory to maximize product availability
- Educated customers on skincare products and beauty techniques
- Collaborated with team members to develop engaging promotional displays that attract customers
- Analyzed sales data to identify trends and adjust sales strategies accordingly
- Maintained knowledge of sales and promotions, return policies and security practices
- Displayed merchandise in visually appealing arrangements to enhance customer experience
- crossed trained within Drug/GM
- Oversaw department operations independently without a primary manager
Cross Functional Rep
H-E-B Grocery Store
San Antonio
08.2024 - 06.2025
- Trained in drug/gm, blooms and center store to ensure proficiency in store operations
- Coordinated with other departments to ensure smooth workflow
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Organized deliveries by sorting and stocking receivables
Education
High School Diploma -
Burbank High School
San Antonio, TX06-2023
Skills
- Customer relationship management
- Cross-selling techniques
- Merchandising and display
- Promotions planning
- Inventory management
- Store operations
- Cross Trained Center Store
- Schedule management
- Team leadership
- Positive attitude
Accomplishments
- H-E-B Nogalitos Hospitality Award August 2025
- Spirit of H-E-B Award
Timeline
Lead Beauty
HEB Grocery Store
06.2025 - Current
Cross Functional Rep
H-E-B Grocery Store
08.2024 - 06.2025
High School Diploma -
Burbank High School