Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Quiana Vaughn

Minot,ND

Summary

Motivated assistant manager successful at improving productivity, efficiency and profits. Top-notch leader, strategic planner and problem-solver. Seeking to apply 10 years of experience to a challenging new position with room for growth and advancement.

Overview

10
10
years of professional experience

Work History

Operating Partner

G.P.P Papper CO.
Minot, ND
01.2019 - Current
  • Developed and managed processes to ensure the efficient operation of the business.
  • Created and executed strategies to improve operational efficiency and reduce costs.
  • Monitored customer feedback to identify areas of improvement in service quality.
  • Conducted research on industry trends, competitive landscape, and market opportunities.
  • Implemented new technologies to streamline operations and enhance productivity.

Catering Manager

Six Shooters
Watford City, ND
01.2019 - 12.2019
  • Developed strategies to maximize customer satisfaction and increase sales in catering services.
  • Organized staff scheduling and trained new employees on food safety practices.
  • Collaborated with chefs to develop menus for special events, corporate functions, weddings.
  • Maintained accurate records of orders and deliveries for catering services.
  • Supervised servers during catered events to ensure high standards of service were met.
  • Coordinated delivery times with clients and ensured that all items ordered arrived on time.
  • Provided guidance to staff regarding proper presentation of dishes served at catered events.
  • Negotiated contracts with clients for catering services ensuring reasonable rates were charged.

Restaurant Manager

Wendys International
Rapid City, SD
11.2017 - 10.2018
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Performed daily deposits in accordance with bank policies and procedures.

Assistant Manager

Corner Store Valero
Gilbert, AZ
03.2014 - 12.2017
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Ordered supplies from vendors as needed while staying within budget guidelines.

Education

Associate of Arts - Cosmetology

Columbus Technical College
Columbus, GA
05-2007

Skills

  • Business And Operations Management
  • Organizational Efficiency
  • Market Research, Forecasting, And Analysis
  • Market Research

Affiliations

  • Crafting
  • Journaling
  • Crate Content

Timeline

Operating Partner

G.P.P Papper CO.
01.2019 - Current

Catering Manager

Six Shooters
01.2019 - 12.2019

Restaurant Manager

Wendys International
11.2017 - 10.2018

Assistant Manager

Corner Store Valero
03.2014 - 12.2017

Associate of Arts - Cosmetology

Columbus Technical College

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Quiana Vaughn