Hi, I’m
Quimbee Lane
Hinesville,GA
Summary
Experienced Supervisor ready to offer exceptional customer satisfaction. Led by being personable and energetic while completing daily operations accurately. Excellent communication and listening skills used to improve service and workflow. Eager to develop and advance professionally into a more challenging position to help people at a higher level.
Overview
6
years of professional experience
Work History
Chambers ManagementWilmington, OH
Shift Lead Manager
04.2019 - Current
Job overview
- Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Exercising composure under pressure and in escalated customer service scenarios.
- Managing documents with Microsoft Excel/Word by organizing forms for cash handling, sales reports, inventory, and payroll.
- Utilizing data entry and filing to oversee all business operations to improve in store revenue and reduce any losses
- Supervising anywhere from 4 to 20 employees, overseeing efficiency of customer satisfaction, product standards, and company expectations
Education
Wilmington High SchoolWilmington, OH
High School Diploma
05.2020
University Overview
- Graduated with 4.1 GPA and Highest Honors
- Member of National Honors Society and 4-year member of Phi Delta Sigma
Skills
Customer Service
Team Building and Mentoring
Critical thinking
Schedule Management
Data Entry
Accurate Cash Handling
Business Development
Timeline
Shift Lead Manager
Chambers Management
04.2019 - Current
Wilmington High School
High School Diploma
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