Quincey Hicks
Roswell
Summary
A motivated and hardworking individual with a proven record in customer service and multitasking, eager to transition into the construction industry. Committed to learning new skills, contributing to team success, and ensuring high-quality results on every project.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Holiday Inn Hotel Sandton
03.2024 - Current
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed strong working relationships with team members, fostering a positive work environment.
- Increased guest retention by maintaining a welcoming and organized reception area.
Dasher
DoorDash
10.2023 - 03.2024
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
Education
University High School
Roswell, NM05.2021
Skills
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Adaptability
- Strong work ethic
- Fast learner with a hands-on approach to mastering new skills and tools”
- Willingness to learn
Additional Information
Assisted with basic home repairs and improvements, including painting, assembling furniture, and organizing tasks efficiently
Timeline
Front Desk Receptionist
Holiday Inn Hotel Sandton
03.2024 - Current
Dasher
DoorDash
10.2023 - 03.2024
University High School
Similar Profiles
Kensly YacintheKensly Yacinthe
Maintenance Engineer at Holiday Inn Hotel SandtonMaintenance Engineer at Holiday Inn Hotel Sandton
Princepreet SinghPrincepreet Singh
Maintenance Technician at Holiday Inn Hotel SandtonMaintenance Technician at Holiday Inn Hotel Sandton
Kira WilmontKira Wilmont
Front Desk Receptionist at Holiday Inn Hotel SandtonFront Desk Receptionist at Holiday Inn Hotel Sandton