Quincy Fields
Bedford
Summary
Dynamic Customer Service Associate with a proven track record at Thoroughbred Express Car Wash, enhancing service delivery through effective team collaboration and training initiatives. Skilled in heavy lifting and attention to detail, I successfully implemented feedback mechanisms that improved customer satisfaction and streamlined operations.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Thoroughbred Express Car Wash
Bedford, IN
05.2025 - Current
- Collaborated with team members to improve service delivery and workflow efficiency.
- Provided training support for new hires on customer service protocols and tools.
- Monitored inventory levels, ensuring product availability for customer needs.
- Implemented feedback mechanisms to gather insights for service improvement initiatives.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
NCCER Carpentry Level One - Construction
Bedford North Lawrence High School
Bedford, IN05-2026
OSHA Construction Industry Course - Construction
Bedford North Lawrence High School
Bedford, IN05-2026
High School Diploma -
Bedford North Lawrence High School
Bedford, IN05-2026
Skills
Heavy lifting
Construction
Attention to detail
Customer service
Team collaboration
Timeline
Customer Service Associate
Thoroughbred Express Car Wash
05.2025 - Current
NCCER Carpentry Level One - Construction
Bedford North Lawrence High School
OSHA Construction Industry Course - Construction
Bedford North Lawrence High School
High School Diploma -
Bedford North Lawrence High School