QUINCY JONES
Milwaukee,WI
Summary
Dynamic professional with a proven track record at Boot Barn, excelling in customer service and inventory management. Adept at training teams and implementing effective visual merchandising strategies, resulting in enhanced sales performance. Strong problem-solving skills and a commitment to safety compliance ensure efficient operations and a positive shopping experience. Years of material-handling experience, which I enjoyed. I am just looking to return to a more stable and somewhat predictable work environment. Boot Barn has been awesome, but there have been a lot of leadership changes since my arrival, and there has been instability at times. I am just looking for more reliability at work, and a slight increase in pay compared to what I currently bring home.
Overview
5
5
years of professional experience
Work History
Keyholder/Manager
Boot Barn
Wauwatosa, WI
06.2025 - Current
- Provided guidance and direction to keyholders in order to maximize sales performance.
- Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
- Analyzed sales data from POS system to identify trends in product purchases or customer preferences.
- Ensured compliance with all health and safety regulations within the store environment.
- Managed inventory levels and conducted regular stock audits.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored team members on customer service best practices.
- Assisted customers with product selection and provided personalized service.
- Implemented visual merchandising standards to enhance store presentation.
- Handled cash management, including deposits and register reconciliation.
- Resolved customer complaints effectively to maintain store reputation.
Job Site Manager/Material Handler
Kustom Property Solutions
New Berlin, Wisconsin
06.2021 - 01.2025
- Supervised daily operations on multiple job sites across various projects.
- Coordinated with subcontractors to ensure timely completion of tasks.
- Modified plans in response to delays, bad weather, or construction site emergencies.
- Monitored progress of construction activities on site.
- Maintained an organized worksite by disposing waste materials properly.
Material Handler
Hetzel Tile And Marble
Menomonee Falls, Wisconsin
09.2021 - 09.2022
- Loaded and unloaded tile and marble products for safe transport.
- Maintained cleanliness and safety standards in work areas.
- Collaborated with team members to streamline material handling processes.
- Inspected incoming shipments for quality and accuracy before processing.
- Inspected materials for any damages or defects upon receipt.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Reported any malfunctions or damages of material handling equipment promptly.
- Utilized forklift to move inventory items.
Education
High School Diploma -
Nicolet High School
Glendale, Wisconsin, United States01-2021
Skills
- Customer service
- Material stacking
- PPE policy adherence
- Positive attitude
- Material handling and transport
- Inventory management
- Cash management
- Visual merchandising
- Team supervision
- Project coordination
- Problem solving
- Effective communication
- Employee training
- Bank deposits
- Front end operations
- Marketing initiatives
- Forklift operation
- Warehouse organization
- Safety compliance
- Quality inspection
- Data analysis
- Team building
Timeline
Keyholder/Manager
Boot Barn
06.2025 - Current
Material Handler
Hetzel Tile And Marble
09.2021 - 09.2022
Job Site Manager/Material Handler
Kustom Property Solutions
06.2021 - 01.2025
High School Diploma -
Nicolet High School