Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
Homegrown Hospitality Group
Charleston, South Carolina
04.2026 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Provided excellent customer service to ensure satisfaction.
Recommended menu items to enhance guest dining experience.
Handled customer inquiries and resolved issues promptly and professionally.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area and service stations.
Managed cash transactions accurately during busy shifts.
Executed opening and closing duties, including setting up dining area and restocking supplies. such as setting up the dining area, restocking supplies.
Host
Homegrown Hospitality Group
Charleston, South Carolina
06.2022 - Current
Welcomed guests and ensured a positive dining experience at upscale restaurant.
Greeted guests and gathered information to seat groups or place on waitlist.
Managed reservations and maintained seating arrangements for optimal flow.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Assisted servers with food and beverage orders during peak hours.
Coordinated with kitchen staff to address guest inquiries and special requests.
Provided menu recommendations and shared daily specials with guests.
Monitored dining area for cleanliness and addressed any issues promptly.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Managed incoming calls during busy shifts.
Trained new hosts on customer service standards and operational procedures.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.