QUINNTON Briscoe
Peoria,AZ
Summary
Dynamic marketing and advertising graduate with hands-on experience in customer engagement and public relations. Expertise in enhancing guest experiences through strategic communication and relationship building. Committed to delivering high-quality service in fast-paced environments while eager to expand knowledge in social media marketing and digital strategy.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Bobby Q’s
07.2024 - Current
- Communicated consistently with coworkers, managers, and customers to ensure seamless service
- Responded promptly to customer inquiries and requests
- Adapted to high-pressure setting by remaining focused and responsive to guest needs
- Communicating with many guests a day
- Coordinated organization of tables and items efficiently
- Organized and retained critical information to facilitate quick access and enhance service delivery
Bartender
Chicken N’ Pickle
05.2023 - 07.2024
- Gained hands-on experience behind bar, providing quality service and drink preparation
- Trained as server and bartender in high-volume restaurant
- Poured draft beers and crafted spirit cocktails for customers
- Making drinks and batches for the bars, as well as cleaning glasses
- Communicate & serve hundreds of guests a night
- Enhanced guest experience through attentive service and building connections
- Thrived in fast-paced, upbeat establishment, managing high-volume service effectively
Front of Store Attendant
Target
05.2022 - 02.2023
- Ran front of store
- Interacted with hundreds of customers a day
- Facilitated customer satisfaction by assisting with product inquiries and locating items
- Developed tailored solutions for customer inquiries at guest service, enhancing overall experience
- Cashier, Self-Checkout, and Guest Service
- Completed end-of-day store closing procedures by handling and emptying all money in all registers
- Coordinated with staff to streamline operations and improve team collaboration
Sales Representative
Hollister Co.
09.2021 - 02.2022
- Assisted customers in identifying suitable products based on their needs.
- Ensured customer satisfaction through personalized service and support.
- Greet and interact with hundreds of customers a day.
- Operated cash register while managing stock organization in back room.
- Organized products on shelves after store closed.
Public Relations Internship
Bobby Q’s
- Established connections with local businesses to foster collaborative opportunities
- Promoted business offerings to attract customers and enhance visibility
- Visited hotels, convention centers, and car rental companies to promote services.
- Engaged with owners, executives, and managers to build strong business relationships.
- Aimed to increase restaurant patronage through targeted outreach
- Provide information and coupons for people we are talking to
Education
Bachelor of Applied Marketing and Advertising -
Grand Canyon University
Phoenix, AZ12-2024
High School Diploma -
Cactus Highschol
Glendale, AZ05-2021
Skills
- Customer service
- Customer engagement
- Relationship building
- Multitasking
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving
- Goal-oriented
- Quick learner
- Customer service
Certification
- TABC Liquor License
- Food Handlers Card
PEGA Certification
Google Digital Garage Certification
Timeline
Server
Bobby Q’s
07.2024 - Current
Bartender
Chicken N’ Pickle
05.2023 - 07.2024
Front of Store Attendant
Target
05.2022 - 02.2023
Sales Representative
Hollister Co.
09.2021 - 02.2022
Public Relations Internship
Bobby Q’s
Bachelor of Applied Marketing and Advertising -
Grand Canyon University
High School Diploma -
Cactus Highschol