Quintayvion Fanner
Oklahoma City,OK
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
2
2
years of professional experience
Work History
Front End Team Lead
Walmart
Oklahoma City, OK
2022.09 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Delegated work to staff, setting priorities and goals.
Skills
- Customer Service
- Complaint resolution
- Cash counting
- Listening Skills
- Workflow Management
- Shift checklists
- Performance Improvement
- Training and mentoring
- Team Supervision
- Cash Handling
- Employee Motivation
- Conflict Management
- Staff Supervision
- Time Management
Timeline
Front End Team Lead
Walmart
2022.09 - Current