Detail-oriented Business Analyst with over 10 years of experience conducting analysis and research to come up with solutions to common business problems. Aligning technology with business strategy, analyzing, assessing and documenting business processes. Instrumental in implementing business transformations project from end to end.
Overview
17
17
years of professional experience
Work History
Business Analyst
Accenture
Raleigh, NC
07.2022 - Current
Analyze and assess the optimization of the organizations critical, complexed business processes and communicating resolutions to end users.
Document, review and communicate gaps and streamline the process.
Worked with the business operations and security leads to optimize the on-boarding & roll off process for resources end to end. Streamlined the process from weeks/months to days for onboarding.
Standardized and automated the recoverability reporting for Gross revenue, net cost, profit, and CCI% per team (monthly).
Documenting, analyzing and assessing the organization business model and user access to Global One applications.
Documented and mapped over 300 current business processes for the Finance Department.
Functional Specifications Designer
Accenture
Raleigh, NC
04.2021 - 07.2022
Delivered 175+ functional design specifications for a complex membership platform
Project value ~35 M
Coordinated and facilitated internal team and client meetings/workshops to ensure the desired results were in alignment with scope and client
Assist in driving requirements, use cases and functional specifications into test conditions for expected results for product, performance, user acceptance, and operational acceptance testing
Serve as liaison to the Client, Stakeholders, QA team, Architects, Developers and UX designers
Provide business consultancy to client during the implementation of business transformation to new platforms
Estimated and track level of effort and size of use cases for project scope and time frame for United States & UK
Ensured the team was accountable for the commitment to deliver 95% or above for each sprint batch deliverable.
Business Analyst
Accenture
Raleigh, NC
11.2019 - 04.2021
Documented the current functional business processes, system capabilities and technology integrations
In an effort to maximize efficiencies for business transformation
Analyzed requirements for fit gap analysis
Research, and assess the current functionality, requirements and technology from the as is to the to-be business model and provide recommendations and feedback
Developed the capability Architecture IT integration mapping business model with 30+ application current and future state IT roadmap
Researched and presented requirements, assessments, recommendations and findings to stakeholders during Architecture Review Board meetings.
Business Analyst
Association of International Certified Professional Accountants
Durham, NC
03.2014 - 11.2019
Analyze, define current business functions and processes
Documenting clients’ requirements, and creating user stories with acceptance criteria and integrations
Partnered with internal teams and vendors for assisting with data conversion and related duties
Assist QA with testing functionality and outcome
Created Supporting Operating Procedures and Functional Specifications for end users
Evaluate business process for fit gap analysis and technology best practice, and business changes for implementation
Led as key resource in the business transformation implementation of 2 platforms NetForum (CRM) and Oracle ERP Cloud Platform
Subject Matter Expert for NetForum (CRM) platform
Maintain, track, and report status of 200+ use cases, defect resolution and UAT testing in JIRA
Facilitated and assisted with Sprint Planning (scope and review) Daily Stand- Ups, and Backlog Grooming
Liaison to the Clients, Stakeholders, QA team, Architects, Developers and UX designers onshore and offshore
Manage, facilitate and plan workshops with clients and internal teams.
Staff Accountant
Indiana CPA Society
Indianapolis, IN
09.2007 - 02.2014
Preparing daily reconciliations and monthly financial statements for several different entities within the organization
Managed and trained accounting assistants
Produce and analyze financial data for preparation of budgeting and forecasting in areas of income, expenses, revenue based on past, present and projected operations
Processed and maintained all accounts receivable and payables
Spearheaded & coordinated the year end audit with accountant.
Education
Accounting And Computer Science
George Rogers Clark College
Indianapolis, IN
05-1990
Skills
Requirements analysis and documentation
Business Model Strategy
Business Process Analysis tools
Business Process Design
Business Case documentation
Business Process Improvement
Functional Designer
Problem Solving and Decision Making
Business transformation/implementations
Managing Project Work
Financial Analyst
Microsoft Office 365
NetForum
Oracle EBS, ERP
Siebel
SQL
Salesforce
Confluence
JIRA
Visio
Diagramnet
Google docs
Crystal Report
Agile, Waterfall and Hybrid Methodologies
Timeline
Business Analyst
Accenture
07.2022 - Current
Functional Specifications Designer
Accenture
04.2021 - 07.2022
Business Analyst
Accenture
11.2019 - 04.2021
Business Analyst
Association of International Certified Professional Accountants
03.2014 - 11.2019
Staff Accountant
Indiana CPA Society
09.2007 - 02.2014
Accounting And Computer Science
George Rogers Clark College
References
Alma Semak - Manager/Consultant/ Business Transformation, 1-407-470-8993
Cojonia Martin-Jones - Senior Manager- It Global Business Operations, 1-919-667-5380
Jennifer Yongco - Packaged Application Development Manager, 1-919-408-2678
References
Alma Semak - Manager/Consultant/ Business Transformation, 1-407-470-8993
Cojonia Martin-Jones - Senior Manager- It Global Business Operations, 1-919-667-5380
Jennifer Yongco - Packaged Application Development Manager, 1-919-408-2678