Quinten Blackburn
Pacific,MO
Summary
Dynamic professional with a strong background in customer service demonstrated during my tenure at Walmart. Excelled in building relationships and making efficient decisions, ensuring high customer satisfaction. Achieved a notable increase in order accuracy and timeliness, reflecting my commitment to excellence and organizational skills.
Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Friendly Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
07.2024 - 08.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Porter
Dave Sinclair Chrysler Dodge Jeep Ram
05.2024 - 06.2024
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
Lifeguard
Midwest Pool Management
05.2023 - 08.2023
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Upheld hygiene standards in pool and surrounding area.
- Provided friendly customer service to guests and addressed concerns.
Education
MBA -
Culver-Stockton College
Canton, MO05.2028
Skills
- Customer Service
- Planning and Organization
- Decision-Making
- Relationship Building
- Problem-Solving
- Critical Thinking
- Group and individual instruction
- Strong communicator
Timeline
Online Personal Shopper
Walmart
07.2024 - 08.2024
Porter
Dave Sinclair Chrysler Dodge Jeep Ram
05.2024 - 06.2024
Lifeguard
Midwest Pool Management
05.2023 - 08.2023
MBA -
Culver-Stockton College
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