Quinten Borcky
Rochester,NY
Summary
Analytically-driven Human Resource Manager with 5 years of operational experience and 2 years of clinical experience currently overseeing human resources operations, including employee relations, organizational structuring and policy enforcement. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Walmart
Geneseo, NY
05.2023 - Current
- Create job postings, track applicants and maintain applicant database.
- Develop and implement recruitment strategies to attract qualified candidates.
- Identify, screen, and interview potential employees.
- Provide guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organize orientation sessions for new hires and provided them with onboarding information.
- Maintain employee records in accordance with company policy and applicable legal requirements.
- Collaborate with Team Leaders to ensure consistent training is being performed and prioritized.
- Coordinate various benefits programs including medical insurance, retirement plans and vacation policies.
- Assist in developing succession planning strategies for key positions within the facility.
- Handle sensitive employee and company information with the highest level of confidentiality and discretion.
- Handle employee discipline and termination to address policy infractions.
- Analyze store metrics to identify areas of opportunity in employee training and engagement
Pharmacy Technician
Walmart
Rochester, NY
08.2021 - 05.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Administered flu and COVID-19 immunizations to patients to prevent illness and promote well-being.
Stocking One Associate
Walmart
Rochester, NY
01.2021 - 07.2021
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Assisted customers in locating products on the shelf or in the backroom.
- Performed inventory counts of merchandise on a regular basis.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Restocked damaged goods onto shelves after repairs had been made.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Arranged product on shelves following merchandising guidelines.
Asset Protection Associate
Walmart
Marion, IL
10.2019 - 11.2020
- Monitored CCTV surveillance to detect suspicious activity.
- Executed safety protocols to protect the store's assets.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Established relationships with local law enforcement agencies as needed.
Stocking Two Associate
Walmart
Marion, IL
06.2017 - 10.2019
- Unloaded delivery trucks and sorted based on department, Inspecting items received for damage or other issues.
- Stocked shelves according to store requirements utilizing UPC codes and reading labels to match
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Assisted customers with carrying large purchases out of the store.
- Provided excellent customer service by responding courteously to inquiries.
- Tracked incoming orders to provide shipping status to customers.
- Broke down and discarded empty packaging and boxes after stocking products.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH03-2024
Skills
- Recruitment
- Recordkeeping
- Performance Assessment
- Organizational Development
- Adaptability
- Policy Enforcement
- Legal Compliance
- Leadership Development
- Public Speaking
References
References available upon request.
Timeline
Human Resources Manager
Walmart
05.2023 - Current
Pharmacy Technician
Walmart
08.2021 - 05.2023
Stocking One Associate
Walmart
01.2021 - 07.2021
Asset Protection Associate
Walmart
10.2019 - 11.2020
Stocking Two Associate
Walmart
06.2017 - 10.2019
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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