Quinterria Agnew
Galveston,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Engagement Specialist
Carenet Healthcare
San Antonio, TX
11.2023 - Current
- Maintained customer engagement databases, ensuring accuracy of data entry.
- Developed client-specific strategies to increase customer loyalty and satisfaction.
- Maintained professionality and efficiency while working closely with leadership.
Customer Care Representative
Sagility
Westminster, CO
01.2023 - 10.2023
- Prepared customer reports by gathering data collected during customer interactions.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Educated customers where applicable to alleviate need for future contact.
Customer Service Cashier
Spirit Halloween Store
Galveston, TX
08.2020 - 11.2022
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Some College (No Degree) - Business Entrepreneurship And Management
Delta College
Bay City, MISome College (No Degree) - Health Care Office Administration
The College of Healthcare Professions
Houston, TXSkills
- Decision-Making
- Problem-Solving
- Customer Service
- Data Entry
- Organizational Skills
- Analytical Thinking
Timeline
Engagement Specialist
Carenet Healthcare
11.2023 - Current
Customer Care Representative
Sagility
01.2023 - 10.2023
Customer Service Cashier
Spirit Halloween Store
08.2020 - 11.2022
Some College (No Degree) - Business Entrepreneurship And Management
Delta College
Some College (No Degree) - Health Care Office Administration
The College of Healthcare Professions
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