Quinton Brown
Bowie,Maryland
Summary
Proven Sales Associate with a strong record of enhancing customer satisfaction at JD Sports. Adept at problem-solving and actively listening to customer needs. Thrived in fast-paced environments, efficiently managing tasks and improving store operations. Demonstrated significant proficiency in decision-making and multitasking without compromising quality, while showcasing excellent customer service skills and expertise in social media.
Overview
3
3
years of professional experience
Work History
Sales Associate
JD Sports
05.2023 - 12.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Performed cash register operations accurately according to company guidelines
- Tagged new merchandise for sale and updated signs
- Followed checklist to complete retail store opening and closing activities
Guest Advocate
Target
12.2022 - 01.2023
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Collaborated with team members to provide seamless assistance across all areas of the store.
Package Handler
FedEx Ground
06.2022 - 08.2022
- Efficiently handled large volumes of packages within established time frames
- Handled multiple tasks simultaneously with professionalism and efficiency
Team Member
Fresh Green
06.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Firehouse Subs
03.2021 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Bachelor of Arts (B.A.) - Business Administration
Hood College
Frederick, MD05.2025
Skills
- Active listening
- Customer service
- Problem-solving
- Decision-making
- Social media savvy
- Excellent people skills
- Relationship building
- Listening skills
- Problem-solving skills
Timeline
Sales Associate
JD Sports
05.2023 - 12.2023
Guest Advocate
Target
12.2022 - 01.2023
Package Handler
FedEx Ground
06.2022 - 08.2022
Team Member
Fresh Green
06.2021 - 08.2021
Team Member
Firehouse Subs
03.2021 - 06.2021
Bachelor of Arts (B.A.) - Business Administration
Hood College
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