Diligent Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Work History
Shift Manager
3 Months
Maple Lake Academy For Boys | 06.2026 - Current
Supervised daily operations, conducted safety drills and training to ensure adherence to safety and regulatory standards.
Trained and mentored staff on customer service techniques, improving customer satisfaction.
Coordinated scheduling to maximize team responsiveness during peak hours.
Implemented process improvements that streamlined workflow and reduced delays.
Provided one-on-one support for students with autism to improve their ability to cope with academic and emotional challenges.
Improved behavior by modeling positive choices and teaching socially-acceptable options.
International Host Coordinator
5 Months
Utah Global Diplomacy | 03.2025 - 08.2025
Managed Salesforce CRM data, outreach, and customer relationships.
Built relationships with community members, host families, and business partners.
Led social media campaigns and advertising to increase followers and engagement.
Coordinated foreign trade delegates and international exchange opportunities.
Generated business leads and partnership opportunities.
Developed communication strategies for sensitive topics and diverse audiences.
Supported analytical planning, lead generation, and stakeholder engagement.
Owner/CEO
13 Years 8 Months
Ulrich Properties | 01.2013 - Current
Managed residential and commercial properties, overseeing acquisitions, leasing, renovations, and asset maintenance to maximize property value.
Developed strong relationships with landlords, contractors, investors, and renters to ensure high-quality service and client satisfaction.
Trained and advised landlords, delegated and oversaw repairs, sourced competitive rates, produced legal documentation, and managed communications for leasing and conflict resolutions.
Sales Manager & Customer Service Installer
3 Months
Active Alarms | 05.2023 - 08.2023
Built relationships with key customers, delivering tailored service and support to enhance customer satisfaction.
Led a team of sales representatives, providing coaching and mentoring to enhance performance.
Developed and executed sales strategies to drive revenue growth for alarm systems.
Trained and mentored sales team on product knowledge and customer engagement techniques.
Analyzed market trends to identify new business opportunities and adjust sales tactics.
Direct Support Professional Caregiver
11 Months
USDC | 01.2022 - 12.2022
Assisted individuals with activities of daily living, including bathing, personal care, and mobility.
Supported physical therapy exercises and safe lifting/transfer techniques.
Administered medications according to care plans and monitored individual needs.
Monitored and reported changes in health, behavior, and overall well-being.
Provided compassionate, dependable care while promoting safety, comfort, and independence.
Sales Manager
2 Years 11 Months
Skyline R.V. | 01.2014 - 12.2016
Oversaw daily operations of sales lot, managing inventory and customer inquiries.
Developed promotional campaigns that generated leads and contributed to achieving #1 sales ranking in 2014.
Developed and implemented sales strategies to increase revenue growth.
Trained and mentored sales team on product knowledge and customer engagement techniques.
Analyzed market trends to identify new business opportunities and optimize sales performance.
Education
Bachelor of Arts - European Studies, department of International Relations
Brigham Young University | Provo, UT | 12-2025
Skills
Operations management
Shift scheduling
Cost control
Service agreement
Staff training
Conflict resolution
Stakeholder management
Revenue management
Budget management
Contract negotiation
Property management
Maintenance coordination
Regulatory compliance
Promotional strategies
Client relationship
Emergency management
Safety assessment
Certification
CPR Advanced First Aid
Food Handler's Permit
Real Estate Sales Agent Pre-License
FEMA Emergency Management Professional Program (EMPP)
CDL Driver's License
ADDITIONAL LANGUAGE
French - Intermediate/Advanced
Timeline
Shift Manager
Maple Lake Academy For Boys
06.2026 - CurrentRead More
International Host Coordinator
Utah Global Diplomacy
03.2025 - 08.2025Read More
Sales Manager & Customer Service Installer
Active Alarms
05.2023 - 08.2023Read More
Direct Support Professional Caregiver
USDC
01.2022 - 12.2022Read More
Sales Manager
Skyline R.V.
01.2014 - 12.2016Read More
Owner/CEO
Ulrich Properties
01.2013 - CurrentRead More
Brigham Young University
Bachelor of Arts from European Studies, department of International Relations