Quisha S. Benjamin
Greenville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Unity Health on Main
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
Patient Care Technician/ Unit Secretary
Providence Hospital/ Medical University of South Carolina
03.2020 - 06.2023
- Provide or assist with basic care or support under the direction of onsite licensed nursing staff
- Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting or ambulation of patients
- Measure and record vital signs
- Perform clerical duties; answer phones and triage calls appropriately
- Check colostomy bags, remove IV’s and catheters
Mental Health Technician
Three Rivers Behavioral Health
09.2019 - 02.2020
- Provides care to patients in a manner that promotes safety, comfort and the therapeutic environment
- Assists patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed
- Charts patient observations, following prescribed procedures and standards
- Participates in the development and implementation of patient treatment programs
- May perform initial patient evaluations to determine treatment priorities; may take vital signs, weights, and urine
Mental Health Associate
Peachford Hospital
07.2018 - 08.2019
- Provide patient care and basic therapeutic services
- Assisted hospitalized psychiatric patients in setting positive daily goals, learning and improving social and communication skills, identifying emotional triggers, exercising coping skills and adjusting to a more structured environment
- Monitor vital signs such as heart rate and blood pressure
- Observe patient behaviors, record their conditions every 15 mins throughout the day
- Compiled multiple reports on at least 12 clients or more per day plus new admissions
- Monitor patients physical and emotional well-being and report to medical staff
Assistant Preschool Teacher
The Clifton School
07.2015 - 06.2018
- Providing a safe and developmentally appropriate preschool program for young children that complies with all relevant legislation, policies and procedures
- Served as an Assistant Preschool Teacher: taught children the basic fundamentals of reading, writing, introducing concepts that will later be explored in kindergarten and elementary school
- Assistant Toddler Teacher: Prepared and monitored a creative learning environment for children with challenging behaviors, implemented various ways to enhance academic progress and motivation; strengthen and build home-school relationships by presenting positive proactive communication between families and educators
- Working with children one on one, developing activities to stimulate the children, establishing policies and procedures for inside and outside the classroom
Education
Bachelors of Arts - Child and Family Studies
Columbia College
Columbia, SC05.2015
Skills
- Documentation
- Patient Support
- Analytical Problem Solver
- Collecting Vitals
- Team Player
- Collaborative
- Assessments
- Time management
- Attention to detail
- Multitasking and organization
- Patient education
- Patient scheduling
Coursework
- After-School Teaching
- Youth and Teen Counseling
- Gerontology Studies
- Organizational Programs for Children and Teens
- Customer Service Representative
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Unity Health on Main
10.2023 - Current
Patient Care Technician/ Unit Secretary
Providence Hospital/ Medical University of South Carolina
03.2020 - 06.2023
Mental Health Technician
Three Rivers Behavioral Health
09.2019 - 02.2020
Mental Health Associate
Peachford Hospital
07.2018 - 08.2019
Assistant Preschool Teacher
The Clifton School
07.2015 - 06.2018
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Bachelors of Arts - Child and Family Studies
Columbia College
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