Qujuanita Carter
Charlotte,United States
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
5
5
years of professional experience
Work History
Residential Counselor
New Hope Carolinas
11.2021 - Current
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
Benefit Verification Specialist
Lash Group
05.2019 - 04.2023
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Phlebotomist
MUSC Hospital
08.2021 - 12.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Patient Service Representative
TalentBridge, Lash Group
10.2018 - 03.2019
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Education
High School Diploma -
York Comprehensive High School
York, SC05.2015
Skills
- Medical Terminology Knowledge
- Flexible and Adaptable
- Infection Control
- Epic Systems
- Critical Thinking
Certifications
- Pressure Injury Certified
- Nurse Aid I Certified
- Certified Phlebotomist
- BLS
Timeline
Residential Counselor
New Hope Carolinas
11.2021 - Current
Phlebotomist
MUSC Hospital
08.2021 - 12.2021
Benefit Verification Specialist
Lash Group
05.2019 - 04.2023
Patient Service Representative
TalentBridge, Lash Group
10.2018 - 03.2019
High School Diploma -
York Comprehensive High School
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