Summary
Overview
Work History
Education
Skills
Timeline
Generic

Qynirah Ensley

Jersey City,NJ

Summary

Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.

Overview

7
7
years of professional experience

Work History

Transportation Dispatcher (Remote)

Deborah Stability and Liability Dispatching LLC
Marlton, NJ
04.2022 - Current
  • Coordinated transportation schedules for multiple clients and drivers.
  • Communicated with drivers and brokers to ensure timely pickups and deliveries.
  • Maintained accurate records of dispatched routes and activities.
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Monitored vehicle locations using GPS tracking systems for real-time updates.
  • Managed relationships with brokers by negotiating rates.

Customer Service Representative

Kohls Department Store
Jersey City, NJ
03.2020 - 02.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Processed transactions accurately and efficiently at the cash register.
  • Maintained organized and visually appealing sales floor displays.
  • Developed strong customer relationships to encourage repeat business.

Dispatcher

Global Elite Group
Garden City, NY
11.2018 - 01.2020
  • Schedule work crews to certain destinations according to requests.
  • Maintain daily logs, and handle communications with various areas.
  • Obtain help by sounding the alarm.
  • Monitor staff, equipment location, and inform personnel about traffic issues.

Education

High School Diploma -

William L Dickinson
Jersey City, NJ
06-2016

Skills

  • Excellent communication skills
  • Ability to work under pressure
  • Teamwork
  • Schedule coordination
  • Leadership
  • Customer-facing presentation skills
  • Follow the organization's policies
  • Advanced computer skills

Timeline

Transportation Dispatcher (Remote)

Deborah Stability and Liability Dispatching LLC
04.2022 - Current

Customer Service Representative

Kohls Department Store
03.2020 - 02.2022

Dispatcher

Global Elite Group
11.2018 - 01.2020

High School Diploma -

William L Dickinson

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