RAAZ DOST
Knoxville,TN
Summary
Bilingual professional with a strong background in human resources and IT. Successfully led cross-functional teams and projects, improving operational efficiency and compliance with safety standards. Committed to integrating technology with people-centric solutions.
Overview
24
24
years of professional experience
Work History
IT Implementation Analyst II
Pilot Flying J
Knoxville, USA
01.2022 - Current
- Led IT projects for new sites and remodels, coordinated with cross-functional partners, and trained new hires to ensure successful implementation.
- Configured, installed, and troubleshot IT equipment/software to support uninterrupted business operations.
- Developed and enforced IT safety policies and documented standardized processes to maintain compliance.
Access Control Security Escort
GEM Advanced Security & Engineering / Firewater
Oak Ridge, USA
01.2021 - 01.2022
- Escorted authorized personnel, ensuring secure site access and compliance with safety regulations.
- Ensured safety and security during escorting operations for clients and personnel.
- Monitored and controlled access points to secure facilities and events.
- Reported suspicious activity and enforced site restrictions, safeguarding controlled construction areas.
- Communicated effectively with team members to coordinate security measures.
Federal Contractor Linguist / IT Support
Worldwide Language Resources
Fayetteville, USA
01.2019 - 01.2021
- Facilitated Dari/Farsi/English translation and interpretation for U.S. military and NSA operations, enhancing communication and operational effectiveness.
- Executed DOMEX/MEDEX/CELLEX analysis and sensitive site exploitation operations, contributing to intelligence gathering and mission success.
- Delivered IT support for team members by troubleshooting and installing secure software, ensuring operational readiness and security.
Linguist / Interpreter / Translator
Mission Essential Personnel
Afghanistan
01.2018 - 01.2019
- Facilitated communication between U.S. military advisors and Afghan National Army leadership during strategic meetings.
- Delivered bilingual interpretation and conducted open-source analysis while training linguists to ensure accuracy and cultural relevance.
Linguist Manager (POC)
L3 Communications & AEGIS/MEP
Afghanistan & Camp Pendleton, USA
01.2004 - 01.2012
- Supervised 200+ linguists, overseeing staffing, assignments, and payroll to ensure compliance with mission requirements.
- Led weekly coordination meetings with U.S. military, facilitating training and safety program implementation.
- Analyzed linguistic data for military and intelligence applications.
- Developed language training programs for personnel across various departments.
- Translated documents and materials for operational use in diverse contexts.
Human Resources Manager
International Medical Corps (IMC)
Herat/Kabul, Afghanistan
01.2002 - 01.2004
- Managed HR compliance, contracts, payroll, and personnel records to ensure adherence to regulations and support organizational operations.
- Collaborated with Finance to ensure accurate and timely payroll delivery, enhancing employee satisfaction and trust in payroll processes.
- Oversaw promotions, demotions, and administrative policy communication to maintain clarity and consistency in personnel management.
Education
B.S. - Cyber Defense
Bellevue University
Omaha, NE10-2020
A.A.S. - Cyber Defense
Pellissippi State Community College
Knoxville, TN01-2018
Information Technology -
ITT Technical Institute
Knoxville, TN01-2016
Skills
- IT project management
- Agile project management
- Technical Troubleshooting
- Security architecture
- Endpoint security
- Vulnerability assessments
- Compliance & Policy Enforcement
- IT safety compliance
- Software troubleshooting
- Application deployment
- Cross-team coordination
- Project documentation
- Process documentation
- Process Improvement
- Operational efficiency
- Workflow optimization
- Business continuity planning
- Resource allocation
- Analytical thinking
- Problem-solving
- Work problem analysis
- Task prioritization
- Multitasking Abilities
- Time management abilities
- Reliability
- Adaptability
- Leadership training
- Team building
- Employee training
- Leadership development
- Client relationship management
- Stakeholder relations
- Teamwork and collaboration
- Excellent communication
- Effective communication
- Interpersonal skills
- Cross-Cultural Communication
- Decision-making
- Quality control
- Procedure improvement
- Continuous improvement
- Goal setting
- HR & Employee Relations
- Payroll & Personnel Records
- Risk assessment
- User experience testing
- Networking fundamentals
- Windows Server & Desktop OS
- Microsoft Office Suite
- Attention to detail
- Problem-solving aptitude
- Time management
- Team collaboration
- Client management
- Equipment configuration
- Team collaboration
- Client management
- Process documentation
- IT safety compliance
- Software troubleshooting
- Equipment configuration
Languages
Fluent in Dari (Panjshiri, Farahai, Herati, Kabuli dialects), Farsi, and English
Personal Information
Title: Management Specialist | Cybersecurity Professional | HR & Bilingual Leader
Certifications And Clearances
- CompTIA A+ and Network+ (Training/Preparation)
- Top Secret (TS/SCI) and Q Clearance
Timeline
IT Implementation Analyst II
Pilot Flying J
01.2022 - Current
Access Control Security Escort
GEM Advanced Security & Engineering / Firewater
01.2021 - 01.2022
Federal Contractor Linguist / IT Support
Worldwide Language Resources
01.2019 - 01.2021
Linguist / Interpreter / Translator
Mission Essential Personnel
01.2018 - 01.2019
Linguist Manager (POC)
L3 Communications & AEGIS/MEP
01.2004 - 01.2012
Human Resources Manager
International Medical Corps (IMC)
01.2002 - 01.2004
B.S. - Cyber Defense
Bellevue University
A.A.S. - Cyber Defense
Pellissippi State Community College
Information Technology -
ITT Technical Institute