Scheduled 20+ new patients a week, exceeding office referral goal.
Initiated fresh connections with referring providers to promote an influx of new patients.
Delivered daily translation services for Somali-speaking patients, assisting approximately 65% of clinic's patient population.
Determined and conveyed personalized financial responsibilities to patients based on insurance, collecting payments at each visit.
Undergraduate Student Intern
Mother Angeline McCrory Manor
01.2023 - 03.2023
Rotated among four administrative leaders at
Utilized existing staffing data to collaborate with clinical team and jointly presented viable solutions to address bed sore issues affecting 30% of residents.
Office Intern
Amuun Home Healthcare
12.2021 - 04.2022
Delegated tasks and oversight to a team of five interns, successfully digitizing over 1,500 patient paper records within four months.
Maintained versatile and supportive role in diverse tasks, such as efficiently ordering office supplies and anticipating future requirements to ensure smooth office operations.
Patient Referral Coordinator
Gateway Health And Wellness Center
09.2020 - 10.2021
Streamlined referral process by implementing end-to-end referral management and communication system. Resulted in 20% increase in referral output.
Managed an average of 70 daily referrals, efficiently organizing and forwarding medical information to the appropriate specialists.
Education
Master of Health Administration -
The Ohio State University College of Public Health
Columbus, OH
2025
Bachelor of Science - Health Administration
Franklin University
Columbus, OH
2023
Timeline
Undergraduate Student Intern
Mother Angeline McCrory Manor
01.2023 - 03.2023
Patient Access Coordinator
Northern Ohio Medical Specialists
06.2022 - 05.2023
Office Intern
Amuun Home Healthcare
12.2021 - 04.2022
Patient Referral Coordinator
Gateway Health And Wellness Center
09.2020 - 10.2021
Master of Health Administration -
The Ohio State University College of Public Health
Employee Health & Wellness Nurse, Care Manager at Northern Ohio Medical SpecialistsEmployee Health & Wellness Nurse, Care Manager at Northern Ohio Medical Specialists
Volunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus SpringsVolunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus Springs