Rabia Rehman
New York
Summary
Detail-oriented healthcare professional with 4+ years of experience bridging clinical operations and health informatics. Hands-on experience with EPIC and WebPT systems, focusing on data accuracy, electronic health record (EHR) management, and workflow optimization. Aspiring Health Informatics graduate student with practical exposure to data-driven healthcare environments.
Healthcare professional with extensive experience in managing patient intake processes and administrative functions. Known for strong focus on collaborative team efforts and achieving operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Intake Coordinator (FGP Secretary I)
NYU Langone Health
Long Island, NY
10.2024 - Current
- Utilize EPIC EHR system to manage, update, and maintain accurate patient records while ensuring HIPAA compliance
- Support clinical informatics workflows by digitizing and organizing patient documentation for efficient access
- Analyze scheduling workflows and optimize provider templates to improve operational efficiency
- Perform structured patient intake, including data collection, insurance verification, and system updates
- Monitor work queues and reports to identify and resolve data discrepancies
- Promote digital health tools such as MyChart and patient kiosks to improve engagement
- Collaborate with clinical and administrative teams to streamline data flow and processes
Aide / Front Desk Receptionist
Elite Performance Physical Therapy
12.2022 - 10.2024
- Scheduled 100+ patient appointments weekly, improving clinic efficiency by 20%
- Managed 50+ daily calls while maintaining accurate patient records in WebPT
- Digitized documentation and ensured compliance with healthcare data standards
- Assisted in patient care and documented therapy activities
- Coordinated plans of care with physician offices to ensure continuity
Cashier / Stocker / Baker
Lidl
Garden City, NY
08.2022 - 12.2022
- Processed transactions with 100% accuracy in a fast-paced environment
- Supported inventory tracking and restocking operations
Cashier / Self-Checkout Associate
Walmart
Valley Stream, NY
07.2021 - 07.2022
- Assisted 200+ customers daily while maintaining efficient checkout flow
- Resolved customer issues and reduced escalations
Cashier / Team Lead
Western Beef
Elmont, NY
08.2019 - 07.2021
- Supervised team operations and ensured transaction accuracy
- Managed cash reconciliation and inventory coordination
Front Desk / Administrative Assistant
American Planning Council
09.2017 - 07.2018
- Managed records, scheduling, and data entry
- Improved office efficiency by 20%
Education
Bachelor of Science - Health Science
CUNY York College
Queens, NY04-2026
Skills
- Electronic Health Records (EPIC, WebPT)
- Health Informatics & Data Management
- Data Integrity & Medical Records
- HIPAA Compliance
- Patient Intake & Scheduling Systems
- Microsoft Office (Excel, Word, Outlook)
- Google Workspace
- Workflow Optimization & Process Improvement
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Confidentiality
- Multitasking and organization
- Microsoft office
- Phone and email etiquette
- Workflow optimization
- CRM software
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Intake Coordinator (FGP Secretary I)
NYU Langone Health
10.2024 - Current
Aide / Front Desk Receptionist
Elite Performance Physical Therapy
12.2022 - 10.2024
Cashier / Stocker / Baker
Lidl
08.2022 - 12.2022
Cashier / Self-Checkout Associate
Walmart
07.2021 - 07.2022
Cashier / Team Lead
Western Beef
08.2019 - 07.2021
Front Desk / Administrative Assistant
American Planning Council
09.2017 - 07.2018
Bachelor of Science - Health Science
CUNY York College