Rachael Bauer
Summary
Dedicated and organized administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offers keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent and team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Professional
Morgan Properties
06.2023 - Current
- Leasing Consultant to 1 market-based, multi-family property, 402 units total. Oversees all day-to-day leasing operations which includes but isn't limited to assisting residents & prospects via phone, email, and in-person. Conducts in-person & livestream viewings. Prepares all move-in/lease paperwork, auditing, notices, filing, inspections, etc. Keeping occupancy trending 95% or above.
- Light maintenance & groundskeeping for make-ready units & community upkeep.
Assistant Store Manager
STARBUCKS COFFEE COMPANY
02.2023 - 06.2023
- Wrote weekly work schedules for employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached partners in product specifications, selling techniques, performance development, and customer service - significantly increasing customer satisfaction ratings.
- Managed all store cash handling procedures correctly & promptly
- Oversaw hiring and onboarding process for all store employees
- Oversaw all inventory management including ordering and delivery arrival
- Direct reports of over 20 employees
Leasing Consultant
Elon Property Management
09.2022 - 02.2023
- Leasing Consultant to 1 market-based apartment community, 131 units total. Oversaw all day-to-day leasing operations which included but wasn't limited to assisting residents & prospects via phone, email, and in-person. Conducted in-person viewings and assists with online marketing via military sites, Craigslist, & RentPath sites. Prepared all move-in/lease paperwork, auditing, notices, filing, inspections, etc. Kept occupancy trending 95% or above.
Leasing Consultant
BRG Realty LLC
03.2022 - 07.2022
- Leasing Consultant to 1 market-based apartment community, 186 units in total. Oversaw all day-to-day leasing operations which included but was not limited to assisting clients & prospects via phone, email, and in-person. Conducted in-person viewings and assisted with virtual tours. Prepared all move-in and lease agreement paperwork, auditing, notices, filing, inspections, etc. Kept occupancy rate at 97% and above.
- Contributed heavily to executing marketing ideas for resident retention & open houses.
Leasing Representative
Pedcor Management
10.2021 - 03.2022
- Leasing Representative to 1 Section-42 Tax Credit property of 240 units. Oversaw majority of day-to-day operations including answering phone calls, responding to emails, in-person tours & meeting with prospects, preparing all move-in/move-out & lease agreement paperwork, auditing, notices, filing, maintained OFHA files, inspecting move-outs, oversaw delinquency, processed rent monies, paid bills, etc. Kept occupancy rates at 97.9% and above.
Property Manager
Pinetree Apartments LLC
05.2021 - 10.2021
- Managed 3 market-based properties, 134 units in total. Oversaw all day-to-day operations including answering phone calls, responding to emails, in-person tours & meetings with prospects, preparing all move-in and lease agreement paperwork, auditing, notices, filing, inspecting move-outs, oversaw delinquency & evictions, scheduled vendors, supervised maintenance, maintained finances, paid bills, etc. Kept occupancy rate at 98% and above.
Leasing Agent
Pinetree Apartments LLC.
06.2020 - 05.2021
- Leasing Agent for 4 different market-based apartment communities, 290 units in total. Oversaw all day-to-day leasing operations which included answering phone calls, responding to emails, in-person tours & meetings with prospects, preparing all move-in and lease agreement paperwork, auditing, notices, filing, inspecting move-outs, etc. Kept occupancy rate at 98% and above.
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 06.2020
- Assisted guests with ordering and mobile orders.
- Handcrafted beverages, made food, prepared online orders.
- Maintained cleanliness of cafè, bar, laboratories.
- Communicated with guests, managed money during tills.
Server/Hostess
Poelking Woodman Lanes
01.2019 - 05.2020
- Managed but wasn't limited to: Helping customers, managing finances, cashiering, cleaning, cooking, and serving.
Education
Associate of Arts - Liberal Arts & Sciences / Real Estate Short Term
Sinclair Community College
Dayton, Ohio08.2022
High School Diploma -
Kettering Fairmont High School
Kettering, OH05.2019
Skills
- Sales & Leasing
- Customer Service
- Data Entry
- Telephone & email etiquette
- Property tours and inspections
- Local market conditions
- Fair housing policies
- Lease & Addenda writing
- Marketing and advertising
- Account management
- Property management
Certification
BIS-1120
Timeline
Leasing Professional
Morgan Properties
06.2023 - Current
Assistant Store Manager
STARBUCKS COFFEE COMPANY
02.2023 - 06.2023
Leasing Consultant
Elon Property Management
09.2022 - 02.2023
Leasing Consultant
BRG Realty LLC
03.2022 - 07.2022
Leasing Representative
Pedcor Management
10.2021 - 03.2022
Property Manager
Pinetree Apartments LLC
05.2021 - 10.2021
Leasing Agent
Pinetree Apartments LLC.
06.2020 - 05.2021
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 06.2020
Server/Hostess
Poelking Woodman Lanes
01.2019 - 05.2020
Associate of Arts - Liberal Arts & Sciences / Real Estate Short Term
Sinclair Community College
High School Diploma -
Kettering Fairmont High School
BIS-1120
Similar Profiles
Shebrail BondShebrail Bond
Assistant Property Manager at Morgan PropertiesAssistant Property Manager at Morgan Properties
Kiry LeeKiry Lee
Leasing Professional at Morgan PropertiesLeasing Professional at Morgan Properties
Angela SproutAngela Sprout
Residential Property Manager at Morgan PropertiesResidential Property Manager at Morgan Properties