Rachael Donnelly
Orlando,Florida
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Orthobiologics Product Manager
Arthrex
11.2021 - Current
- FY22- $2.4M revenue, 130% PTQ; FY23 – $2.9M revenue,126% PTQ; FY25 – $3.8M revenue,119% PTQ.
- Managed a comprehensive biologics portfolio for applications across multiple specialties including amniotics, PRP, dermal allografts, bone grafts, and cartilage grafts.
- Identify and implement strategy to increase market share for biologic products within target accounts across multiple specialties.
- Provide product knowledge and surgical support to surgeons in operating room setting.
- Develop new product roadmaps aligning with market needs and corporate strategy.
Account Manager
Integra LifeSciences
03.2024 - 11.2024
- Exceeded monthly sales quota of $110k by 30%.
- Ranked top 10 of sales representatives nationwide.
- Managed a portfolio of 8 diverse accounts, generating $1.7M in annual revenue.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Surgical Coordinator
Spine and Orthopedic Solutions
01.2018 - 12.2021
- Optimized preauthorization processes, reducing insurance claim denials and enhancing revenue cycle efficiency for orthopedic procedures.
- Developed comprehensive patient education materials, significantly improving adherence to pre and post-operative care protocols.
- Implemented new scheduling system, streamlining surgical workflow and minimizing delays, resulting in increased patient satisfaction.
Registered Nurse
Holy Cross Hospital
06.2021 - 11.2021
- Implemented evidence-based practices in patient care, resulting in improved recovery rates and reduced hospital stays for critical patients.
- Fostered interdisciplinary teamwork, enhancing communication between nurses, doctors, and specialists for comprehensive patient treatment plans.
- Pioneered a streamlined medication administration system, significantly reducing errors and improving patient safety protocols.
Lead Medical Assistant
St. Elizabeth’s Medical Center
09.2016 - 12.2017
- Optimized medical assistant training, leading to improved patient satisfaction scores. Implemented streamlined record-keeping protocols for enhanced workflow.
- Spearheaded cutting-edge patient intake system, revolutionizing efficiency and slashing wait times. Mentored team on EMR best practices, elevating care standards.
Education
Bachelors Degree in Nursing -
South College
Nashville, Tennessee01.2020
Bachelors Degree in Health Sciences - undefined
University of Missouri
Columbia, Missouri01.2015
Timeline
Account Manager
Integra LifeSciences
03.2024 - 11.2024
Orthobiologics Product Manager
Arthrex
11.2021 - Current
Registered Nurse
Holy Cross Hospital
06.2021 - 11.2021
Surgical Coordinator
Spine and Orthopedic Solutions
01.2018 - 12.2021
Lead Medical Assistant
St. Elizabeth’s Medical Center
09.2016 - 12.2017
Bachelors Degree in Health Sciences - undefined
University of Missouri
Bachelors Degree in Nursing -
South College