Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachael Gadd

Dallas,TX

Summary

Accomplished in enhancing customer satisfaction and managing high-pressure situations, as demonstrated at Cheddars Scratch Kitchen. Adept in customer service and effective time management, I excel in team collaboration and multitasking. Proven track record of mentoring and promoting safety as a Certified Lifeguard, underscoring my commitment to excellence and leadership in dynamic environments.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Host

Cheddars Stratch Kitchen
10.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Summer Camp Counselor

URJ Greene Family Camp
06.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Waterfront Specialist

URJ Greene Family Camp
05.2024 - 08.2024
  • Followed all company policies and procedures to deliver quality work.

Certified Lifeguard

URJ Greene Family Camp
06.2023 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.

Education

Collin County Community College
McKinney, TX
08.2022 - 05.2024

High School Diploma -

Allen High School
Allen, Texas
05.2024

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management

Certification

  • CNA - Certified Nursing Assistant

Timeline

Summer Camp Counselor

URJ Greene Family Camp
06.2024 - 08.2024

Waterfront Specialist

URJ Greene Family Camp
05.2024 - 08.2024

Certified Lifeguard

URJ Greene Family Camp
06.2023 - 08.2024

Host

Cheddars Stratch Kitchen
10.2022 - Current

Collin County Community College
08.2022 - 05.2024

High School Diploma -

Allen High School

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Rachael Gadd