Rachael Hawkins
Front Of House Restaurant Manager
Dickinson,TX
Summary
Adept at driving operational efficiency and business strategy, I significantly enhanced revenue and market reach. With a proven track record in inventory management and team leadership, I excel in optimizing resources and fostering a culture of excellence. My expertise also spans event coordination and compliance standards, ensuring top-notch service and operational compliance.
Overview
5
5
years of professional experience
Work History
Assistant General Manager of Operations
The Riverside Seafood and Grill
Channelview, TX
10.2022 - 09.2023
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Created weekly schedules to maximize efficiency while ensuring adequate coverage of shifts.
Front of House Manager
Kings Bierhaus
League City, TX
09.2021 - 10.2022
- Coordinated special events such as large parties, birthdays, anniversaries.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Key Employee
Okies Yardhouse
Kemah, TX
04.2020 - 09.2021
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Captured customer information to maximize future clienteling opportunities.
- Participated in regular meetings with stakeholders to discuss progress and objectives.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Bar Manager
Red Robin
Pearland, TX
01.2019 - 09.2019
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
BBA - Hospitality Administration And Management
University of Houston Clearlake
Houston, TX12-2019
Skills
- Business strategy
- Inventory management
- Operational efficiency
- Compliance standards
- Event coordination
- Staff scheduling
- Financial reporting
- Team leadership
Timeline
Assistant General Manager of Operations
The Riverside Seafood and Grill
10.2022 - 09.2023
Front of House Manager
Kings Bierhaus
09.2021 - 10.2022
Key Employee
Okies Yardhouse
04.2020 - 09.2021
Bar Manager
Red Robin
01.2019 - 09.2019
BBA - Hospitality Administration And Management
University of Houston Clearlake
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