Summary
Overview
Work History
Education
Skills
Timeline
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RACHAEL MONTGOMERY

San Diego,CA

Summary

My diversity of experience has prepared me to succeed in various restaurant models and provide a positive dining experience. I adapt to specific restaurant practices and policies to ensure guest satisfaction in both serving and bar tending capacities.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Neighborly Public House
01.2022 - 08.2023
  • Exemplary customer service to represent the owner and well-renowned chef Christopher Collins
  • Successful training on cocktail and menu knowledge
  • Ability to make recommendations and suggestions for the guests
  • Offer alternatives for allergies or dietary restrictions
  • Make suggestions pairing food, cocktails, and desserts for a rewarding dining experience
  • Work the well and the bar top making unique cocktails
  • Buss tables and run food in a timely manner
  • Create an overall fine dining experience by going above and beyond meeting customer needs while exceeding restaurant policies and standards.

Hostess/Server

Hub Restaurant Ice Creamery
03.2023 - 04.2023
  • Greeted and sat guests via open table
  • Made recommendations and took orders
  • Bussed and pre-bussed
  • Fulfilled all to-go orders
  • Served guests ice cream as well as worked the ice cream shop.

Sever/Busser

Sauce Pizza and Wine
01.2018 - 03.2019
  • Team approach which included all facets of customer service
  • Specific duties included taking guests orders via POS system, processing payment, running food orders, working the line, bussing tables, and opening and closing duties.

Education

Master Aesthetician

Aveda Institute
Tempe, AZ
03.2021

2 years undergrad - Psychology

University of Arizona
Tucson, AZ
05.2018

Catalina Foothills
Tucson, AZ
05.2018

Skills

  • Product Knowledge
  • Dependability
  • POS systems
  • Complaint deescalation resolution
  • Customer Service
  • Liquor Certification
  • efficient independently and as a team worker
  • Suggestive Selling
  • Bar Operations
  • Wine & Food Pairing
  • Hospitality
  • Upselling
  • Food Safety
  • Monitoring Alcohol Consumption

Timeline

Hostess/Server

Hub Restaurant Ice Creamery
03.2023 - 04.2023

Server/Bartender

Neighborly Public House
01.2022 - 08.2023

Sever/Busser

Sauce Pizza and Wine
01.2018 - 03.2019

Master Aesthetician

Aveda Institute

2 years undergrad - Psychology

University of Arizona

Catalina Foothills

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RACHAEL MONTGOMERY