Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Sejuela

Belleville,NJ

Summary

  • Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Overview

19
19
years of professional experience

Work History

Co-Teacher

Montclair Community Pre K
Montclair, NJ
08.2022 - Current

As a co-teacher. It is my responsibility to collaborate with the lead teacher to create a positive learning environment for our students. I help supervise students throughout the day, both in the classroom and during outside time. I help develop strong, creative, and diverse lesson plans to give students numerous and wide-ranging learning opportunities. It is very important to keep a clean, neat, and organized classroom so that each transition runs smoothly. I communicate daily with students, parents, and other faculty members.

Walmart Customer Service

Walmart
Teterboro, NJ
11.2021 - 08.2022

My position started in November as a temp cashier position. In early December I was asked if I wanted to move to a full time permanent employee. After I accepted I was promoted to a customer service associate. Not only was I responsible for giving the best customer service I could offer, I also had to handle both in-store and online returns, financial transactions, Bill payments on top of many other tasks. Unfortunately the hours didn’t work out for my family causing me to leave.

Assistant Store Manager

The Childrens Place
Woodbridge, NJ
11.2009 - 09.2013
My responsibilities were to complete the weekly schedule, submit payroll, follow up with loss prevention, take conference calls, and to process shipment quickly and efficiently. On the sales floor I had to make sure every customer felt welcomed in our store. I had to make sure all product was put out properly onto the sales floor. While on the sales floor it was my duty to monitor register transactions to make sure the cashiers were properly doing transactions. 

Photo Lab Supervisor

CVS Pharmacy
Nutley, NJ
09.2006 - 11.2009

My responsibilities were but not limited to making sure each associate was providing the best customer service available. It was my responsibility as a supervisor to make sure our payroll was on target. I had to make sure all machines were running properly. I had 7 associates that were below me that I was responsible to schedule and delegate tasks for them to report back to me.

Education

CPR & AED Training

Red Cross
10-2024

CDA

CCEI
08-2024

High School Diploma - undefined

Belleville Senior High School
2007

Skills

  • High customer service standards
  • Strong problem solving ability
  • Telecommunications knowledge
  • Proficient in Word and Excel
  • Works well with others
  • Quick Learner
  • Friendly, positive attitude
  • Positive work ethic
  • Classroom management
  • Parent communication
  • Child supervision
  • Instructional support

Timeline

Co-Teacher

Montclair Community Pre K
08.2022 - Current

Walmart Customer Service

Walmart
11.2021 - 08.2022

Assistant Store Manager

The Childrens Place
11.2009 - 09.2013

Photo Lab Supervisor

CVS Pharmacy
09.2006 - 11.2009

High School Diploma - undefined

Belleville Senior High School

CPR & AED Training

Red Cross

CDA

CCEI
Rachael Sejuela