Summary
Overview
Work History
Education
Skills
Timeline
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RACHAEL WITCHEY

Elyria,OH

Summary

Dedicated Customer Service Representative with a proven history in sales and account management, demonstrating strong presentation and communication skills. Excels in problem-solving to meet diverse customer needs while maintaining high productivity. Achievements include consistently exceeding sales targets and fostering long-term client relationships. Aiming to leverage expertise in a dynamic environment focused on customer satisfaction and growth.

Overview

3
3
years of professional experience

Work History

Sales and Operations Coordinator

Penske Truck Leasing
Louisville, KY
11.2022 - 08.2024
  • Addressed daily customer service inquiries through phone and email.
  • Coordinated upcoming reservations, followed by making confirmation calls to verify accuracy.
  • Provided detailed product knowledge to enhance customer understanding.
  • Executed sales calls, callbacks, and monitored profit-loss statements.
  • Coordinated tasks related to truck licenses and required documents.
  • Re-wrote contracts, and ensure customer billing accuracy.

Receptionist

First Lady Nails
Louisville, KY
08.2022 - 11.2023
  • Welcomed visitors and customers ensuring a professional atmosphere.
  • Ensured the reception space remained clean to create favorable impressions on visitors.
  • Managed telephone communications promptly, verified bookings, engaged with clients and kept records current.

Contract Review

Ultimate Home Services
Columbus, OH
09.2021 - 07.2022
  • Checked quantities to ensure they matched the sold amount.
  • Enhanced work processes through effective leadership.
  • Achieved goals by effectively working with a diverse team.

Education

Production Design

Savannah College of Art And Design
Savannah, GA

Skills

  • Project Management Abilities
  • Microsoft Suite Expertise
  • Visitor and Customer Relations
  • Inbound and Outbound Calling
  • Data Evaluation
  • Communication Skills
  • Adobe Suite Expertise
  • Brand Awareness
  • Team Management
  • Critical and Creative Thinking
  • Document Management
  • Product Knowledge
  • Appointment Scheduling
  • Data Entry
  • Graphic Design
  • Sales

Timeline

Sales and Operations Coordinator

Penske Truck Leasing
11.2022 - 08.2024

Receptionist

First Lady Nails
08.2022 - 11.2023

Contract Review

Ultimate Home Services
09.2021 - 07.2022

Production Design

Savannah College of Art And Design

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RACHAEL WITCHEY