Racheal Price
Indianapolis,IN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart Call Center
Indianapolis
03.2022 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Pike High School
Indianapolis, INSkills
- Customer Support
- Customer Relations
- Database Maintenance
- Organization
- Schedule Management
Timeline
Customer Service Representative
Walmart Call Center
03.2022 - 11.2023
Pike High School