Rachel Shriver
Bethany
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Assistant
AAA Creel fencing
Shreveport
01.2018 - 06.2025
- Coordinated project schedules and material deliveries for fencing installations.
- Assisted in customer inquiries and provided product information to clients.
- Maintained inventory records and organized supplies for efficient access.
- Supported team during site visits by preparing necessary tools and equipment.
- Communicated with vendors to ensure timely procurement of fencing materials.
- Implemented safety protocols to enhance workplace safety standards.
- Organized documentation for project compliance and quality assurance reviews.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in the preparation of reports, presentations and correspondence.
- Archived confidential material using established procedures.
- Gathered and sorted data for reports and files.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
- Coordinated support to facilitate general office operations.
- Maintained front desk to provide positive first impression.
- Broke down boxes for garbage and recycling.
- Stocked inventory and ordered office and kitchen supplies.
- Performed accounting or financial analysis.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Waitress
Ichiban Steakhouse & Sushi Bar
Shreveport
02.2017 - 12.2017
- Provided excellent customer service in fast-paced dining environment.
- Took accurate food and drink orders from customers.
- Delivered meals promptly to tables while ensuring customer satisfaction.
- Assisted with menu selections and answered questions about ingredients.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area and tables.
- Processed payments accurately using point-of-sale system.
- Handled customer complaints professionally to ensure a positive dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided accurate change for cash transactions using a cash register system.
- Served alcoholic beverages responsibly in accordance with state laws.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Participated in team meetings to discuss new menu items or changes in policy.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Processed payments accurately using cash registers or POS systems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Responded to ad hoc cleaning duties at end of shift.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Bachelor of Science - Nursing
Bossier Parish Community College
Bossier City, LA 08.2013 - 05.2014
Parkway High School
Bossier City, LASkills
- Project coordination
- Inventory management
- Customer support
- Data entry
- Safety compliance
- Relationship management
- Scheduling appointments
- Problem solving
- Event planning
- Time management
- Mail distribution
- Client interaction
- Computer skills
- Expense reporting
- Fast learner
- Workflow optimization
- Documentation and filing
- Travel arrangements
- Schedule and calendar management
- Record keeping
- File management
- Product and service sales
- Billing and coding
- Positive and professional
Languages
Spanish
Professional
References
References available upon request.
Timeline
Assistant
AAA Creel fencing
01.2018 - 06.2025
Waitress
Ichiban Steakhouse & Sushi Bar
02.2017 - 12.2017
Bachelor of Science - Nursing
Bossier Parish Community College
08.2013 - 05.2014
Parkway High School