Rachel Austin
Fresno,California
Summary
Real estate professional with extensive experience in property sales, client management, and market analysis. Known for collaborative approach and results-driven mindset, consistently meeting client expectations while adapting to changing market conditions. Demonstrates strong negotiation skills and in-depth knowledge of property regulations.
Experienced with property transactions, client consultations, and market research. Utilizes effective communication skills to build client relationships and close deals efficiently. Track record of leveraging negotiation tactics and industry knowledge to achieve client satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Fresno
09.2003 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Negotiated contracts with buyers and sellers to maximize client savings.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Onboarding Director
Keller Williams Fresno
05.2021 - 04.2023
- Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
- Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
- Evaluated effectiveness of current onboarding strategies by conducting regular surveys with employees who recently completed the program.
- Provided guidance and support to managers regarding new hire integration, performance management, and development plans.
Education
No Degree - Kinesiology Exercise Science
Concordia University St. Paul
Saint Paul, MN06-2026
Bachelor of Arts - Spanish
University of Washington
Seattle, WA06-1995
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Property research
- Multilingual communication
Certification
- Real Estate Salesperson License - California Department of Real Estate
- Short Sales & Foreclosure Resource® (SFR®) - National Association of Realtors.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Onboarding Director
Keller Williams Fresno
05.2021 - 04.2023
Realtor
Keller Williams Fresno
09.2003 - Current
No Degree - Kinesiology Exercise Science
Concordia University St. Paul
Bachelor of Arts - Spanish
University of Washington
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