Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Bankhead

New Haven

Summary

Detail-oriented with strong experience in customer service, administration, and office management. Looking to obtain a position that will utilize my skills and abilities which will allow me to grow personally and professionally.

Overview

10
10
years of professional experience

Work History

Sales Associate

MindRight
07.2022 - 10.2025
  • Provided exceptional customer service
  • Educated clients on product benefits
  • Contributed to sales goals through upselling and personalized recommendations.
  • Managed inventory
  • Performed data entry
  • Cash handling
  • Trained new team members in sales techniques and company procedures.
  • Phone etiquette

Customer Support Representative

Doordash
06.2020 - 07.2022
  • Assisted users via phone, e-mail, and live chat
  • Troubleshooting issues
  • Resolved order issues including missing items, late deliveries, refunds, account concerns
  • Multitask using multiple platforms in fast paced environment
  • Time management
  • Problem solving

Administrative Asst/Payroll

Trion Solutions
04.2016 - 03.2020
  • Front office support
  • Payroll processing
  • Data entry
  • Appointment and meeting scheduling
  • Customer implementation
  • Multitasking
  • Complete tasks in a timely manor
  • Onboarding
  • Client communications

Education

Medical Certification - undefined

Ross Medical Education

Diploma - undefined

Anchor Bay High School
01.2007

Skills

  • Customer Service
  • Customer Communication
  • Time Management
  • Microsoft Office
  • Data Entry
  • Sales Techniques
  • Upselling & Product Recommendations

Timeline

Sales Associate

MindRight
07.2022 - 10.2025

Customer Support Representative

Doordash
06.2020 - 07.2022

Administrative Asst/Payroll

Trion Solutions
04.2016 - 03.2020

Medical Certification - undefined

Ross Medical Education

Diploma - undefined

Anchor Bay High School