Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Bankhead

New Haven

Summary

Detail-oriented with strong experience in customer service, administration, and office management. Looking to obtain a position that will utilize my skills and abilities which will allow me to grow personally and professionally.

Overview

10
10
years of professional experience

Work History

Sales Associate

MindRight
New Baltimore, MI
07.2022 - 10.2025
  • Provided exceptional customer service
  • Educated clients on product benefits
  • Contributed to sales goals through upselling and personalized recommendations.
  • Managed inventory
  • Performed data entry
  • Cash handling
  • Trained new team members in sales techniques and company procedures.
  • Phone etiquette

Customer Support Representative

Doordash
Remote
06.2020 - 07.2022
  • Assisted users via phone, e-mail, and live chat
  • Troubleshooting issues
  • Resolved order issues including missing items, late deliveries, refunds, account concerns
  • Multitask using multiple platforms in fast paced environment
  • Time management
  • Problem solving

Administrative Asst/Payroll

Trion Solutions
04.2016 - 03.2020
  • Front office support
  • Payroll processing
  • Data entry
  • Appointment and meeting scheduling
  • Customer implementation
  • Multitasking
  • Complete tasks in a timely manor
  • Onboarding
  • Client communications

Education

Medical Certification - undefined

Ross Medical Education

Diploma - undefined

Anchor Bay High School
01.2007

Skills

  • Customer Service
  • Customer Communication
  • Time Management
  • Microsoft Office
  • Data Entry
  • Sales Techniques
  • Upselling & Product Recommendations

Timeline

Sales Associate

MindRight
07.2022 - 10.2025

Customer Support Representative

Doordash
06.2020 - 07.2022

Administrative Asst/Payroll

Trion Solutions
04.2016 - 03.2020

Medical Certification - undefined

Ross Medical Education

Diploma - undefined

Anchor Bay High School