Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Rachel Beckner

North Ridgeville,OH

Summary

Organized and dedicated Administrative Assistant with almost ten years of experience in the Ob/Gyn & Women's Health Institute. Proven track record of providing exceptional customer service in fast-paced environments while offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enjoys anticipating needs and proactively identifying and resolving problems.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant II

Cleveland Clinic
Cleveland, OH
04.2019 - Current
  • Assisted the Interim Vice Chair of OB/GYN and Womens' Health.
  • Clinical administrative assistant to the Interim Chair of OB/GYN and Womens' Health
  • Manages multiple physicians' clinical and administrative schedules.
  • Establishes respectful relationships with patients and explains sensitive information with ease.
  • Researches and obtains pertinent medical records for new and existing patients.
  • Maintains Outlook calendars and schedules meetings for team.
  • Coordinates travel arrangements and subsequent detailed expense reports.
  • Coaches new employees on procedures, policies and performance standards.

Patient Service Specialist

Cleveland Clinic
Avon, Ohio
01.2018 - 03.2019
  • Maternal Fetal Medicine, Reproductive Endocrinology, OB/GYN, Hematology, Rheumatology, Pulmonology
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Patient Service Specialist

Cleveland Clinic
Avon , Ohio
01.2017 - 01.2018
  • Internal Medicine, Infectious Disease, Gastroenterology
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Patient Service Representative

Cleveland Clinic
Avon , Ohio
09.2012 - 01.2017
  • OB/GYN
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Some College (No Degree) - Criminal Justice And Sociology

University of Cincinnati
Cincinnati, OH

Some College (No Degree) - Sociology

Baldwin-Wallace College
Berea, OH

Medical Billing And Coding

Cuyahoga Community College
Westlake, OH

High School Diploma -

Magnificat High School
Rocky River, OH
06.1994

Skills

    Epic

    Concur

    QGenda

    Microsoft Office

    Medical Terminology

    Medical Coding and Billing

Certification

Certificate in Medical Coding and Billing


Timeline

Administrative Assistant II

Cleveland Clinic
04.2019 - Current

Patient Service Specialist

Cleveland Clinic
01.2018 - 03.2019

Patient Service Specialist

Cleveland Clinic
01.2017 - 01.2018

Patient Service Representative

Cleveland Clinic
09.2012 - 01.2017

Some College (No Degree) - Criminal Justice And Sociology

University of Cincinnati

Some College (No Degree) - Sociology

Baldwin-Wallace College

Medical Billing And Coding

Cuyahoga Community College

High School Diploma -

Magnificat High School

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Rachel Beckner