RACHEL BELTRAN
Amarillo,TX
Summary
Professional medical assistant prepared for this role. Experience in patient care, clinical procedures, and administrative tasks sought after in healthcare settings. Strong focus on team collaboration and achieving results. Reliable, adaptable, with skills in patient communication and electronic health records.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
BSA
07.2024 - Current
- Receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service
- Collect and enter patient demographic and insurance data into computer database to establish patient's medical record.
- Maintain patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Stock Lead
Ross
09.2023 - 07.2024
- Over seeing associates are following policies and procedures
- Train associates how to properly tag, sort, and run merchandise on the sales floor
- Enhanced customer satisfaction by efficiently managing stock levels and ensuring product availability on the sales floor.
Stock Associate/Backup Retail Associate
Ross
01.2016 - 08.2016
- Backup Cashier when a retail associate calls for help
- Execute cashier responsibilities within company policies and procedures
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Patient Access Representative
Lake Charles Memorial Hospital
02.2015 - 09.2015
- Assist patients with appointments by scheduling and registering new patients
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Verify insurance and answering all incoming calls
Call Center/In Person Assister
SeaMar Community Health Centers
12.2012 - 12.2014
- Schedule patients, take incoming calls and transfer calls to direct clinics, confirm medical insurance, register patients, and answer patient’s questions
- In Person Assister, responsible for meeting all Washington State testing and certification requirements
- Assist patients with their online application for health coverage
Lead Teacher
Kids N US
05.2010 - 03.2011
- Helped students explore concepts with engaging, learning-focused activities.
Customer Service
KFC & Taco Bell
07.2004 - 08.2005
- Greeted the public, answer customers questions, problem solved and take customer orders
- Promoted food specials
Education
Certificate - Medical Assistant
Amarillo College
Amarillo, TX02-2025
Cosmetology -
STAGE ONE HAIR INC.
LAKE CHARLES, LA07.2017
Office Assistant/ Receptionist Program -
Renton Technical College
Renton, WA12.2009
Skills
- People Person
- Customer Service
- Detail oriented
- Clerical
- 10-key
- All MS Programs
- Bi-lingual: English-Spanish
- Appointment scheduling
- HIPAA compliance
Strengthsandabilities
- Dependable
- People Person
- Customer Service
- Detail oriented
- Keyboarding
- Clerical
- Filing 2yrs
- Easy going
- Cashiering 3+
- 10-key
- All MS Programs
- Data Entry
- Bi-lingual: English-Spanish
Certification
CPR & AED Certified
Certified Revenue Cycle Representative (CRCR)
Languages
Spanish
Professional Working
Timeline
Patient Access Specialist
BSA
07.2024 - Current
Stock Lead
Ross
09.2023 - 07.2024
Stock Associate/Backup Retail Associate
Ross
01.2016 - 08.2016
Patient Access Representative
Lake Charles Memorial Hospital
02.2015 - 09.2015
Call Center/In Person Assister
SeaMar Community Health Centers
12.2012 - 12.2014
Lead Teacher
Kids N US
05.2010 - 03.2011
Customer Service
KFC & Taco Bell
07.2004 - 08.2005
Cosmetology -
STAGE ONE HAIR INC.
Office Assistant/ Receptionist Program -
Renton Technical College
CPR & AED Certified
Certified Revenue Cycle Representative (CRCR)
Certificate - Medical Assistant
Amarillo College
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