Rachel Bott
Richmond,IN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Optician
Owens Optometry
04.2025 - 09.2025
- Assisted patients in picking out prescription glasses.
- Ordered glasses through multiple platforms.
- Scheduled appointments and maintained patient information.
- Used patient information to pull insurance for appointments.
- Took images of patients’ eyes using the Optos system.
Merchandise Coordinator
Wolverine Worldwide
07.2019 - 03.2024
- Worked with team members to create and maintain materials.
- Analyzed sales data to identify trends, forecast demand.
- Created pricing for purchase and sales orders to be fulfilled worldwide.
Customer Sales Associate/Loan Operations Representative
West End Bank
01.2017 - 04.2019
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Built and maintained client relationships through quality, personalized interactions.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Troubleshot shortages and overages to support quality control efforts.
Education
Core 40 Degree -
Northeastern High School
Fountain City, INSkills
- Data Analytics/Entry
- Customer Service
- Communication
- Problem-solving
- Transaction processing
- Order preparation
- Product upselling
- Appointment scheduling
- Administrative functions
- Leadership
- Critical thinking
- Customer relationship management
Timeline
Optician
Owens Optometry
04.2025 - 09.2025
Merchandise Coordinator
Wolverine Worldwide
07.2019 - 03.2024
Customer Sales Associate/Loan Operations Representative
West End Bank
01.2017 - 04.2019
Core 40 Degree -
Northeastern High School