Rachel Castillo
El Paso
Summary
Dedicated receptionist with strong skills in appointment scheduling, office organization, and customer service. Proven ability to create a welcoming environment and enhance clinic operations through efficient coordination. Will work through complications and find long lasting solutions.
Overview
2
2
years of professional experience
Work History
Receptionist
Renu Medical
El Paso
01.2026 - 04.2026
- Greeted patients warmly and checked them in efficiently.
- Scheduled and confirmed patient appointments to ensure efficient clinic operations.
- Coordinated phone calls and scheduled appointments to support seamless delivery of medical services.
- Organized materials and maintained tidy reception area to create welcoming environment for patients.
- Worked with team members to streamline office workflow and enhance overall efficiency.
- Updated and recorded customer or client information to maintain accounts.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Voting Clerk
El Paso County Election Department
El Paso
03.2024 - 03.2024
- Coordinated with team members to establish polling locations, ensuring readiness for voters.
- Guided voters through voting processes and requirements, improving their confidence and understanding.
- Instructed citizens on voting procedures, increasing their understanding and confidence.
- Verified voter eligibility by checking identification and registration, ensuring compliance with voting regulations.
- Handled ballots securely and ensured functionality of voting equipment, contributing to smooth election operations.
- Correctly operated a wide variety of voting technology such as optical scanners, electronic poll books.
- Provided language assistance to voters during ballot completion.
Voting Clerk
El Paso County Elections Department
El Paso
11.2023 - 11.2023
- Coordinated with team members to establish polling locations, ensuring readiness for voters.
- Guided voters through voting processes and requirements, improving their confidence and understanding.
- Instructed citizens on voting procedures, increasing their understanding and confidence.
- Verified voter eligibility by checking identification and registration, ensuring compliance with voting regulations.
- Handled ballots securely and ensured functionality of voting equipment, contributing to smooth election operations.
- Correctly operated a wide variety of voting technology such as optical scanners, electronic poll books.
- Provided language assistance to voters during ballot completion.
Education
High School Diploma -
Irvin High School
El Paso, TX06-2024
Skills
- Appointment scheduling
- Office administration
- Customer service
- Voter verification
- Office organization
- Communication skills
Languages
English
Full Professional
Spanish
Professional
Timeline
Receptionist
Renu Medical
01.2026 - 04.2026
Voting Clerk
El Paso County Election Department
03.2024 - 03.2024
Voting Clerk
El Paso County Elections Department
11.2023 - 11.2023
High School Diploma -
Irvin High School