Rachel Cazares
Dallas,TX
Summary
Serviced- focused individual with experience in financial transaction oversight as well as providing the best customer service to promote repeated business. Offer skills in effective interpersonal communication, coaching staff, conducting inventory and swift problem solving. Looking to put knowledge and abilities to good use and expand these.
Overview
4
4
years of professional experience
Work History
General Manager
Ruyi Incorporated - Golden Chick
Dallas, Texas
10.2021 - 05.2022
- Inspected preparation and storage areas regularly to assess and maintain performance for cost-effective, safe operations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Constantly interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Enhanced performance by developing effective strategies in operational systems and procedures.
- Recognized and acknowledged outstanding staff performance to boost company morale and store productivity.
General Manager
El Pollo Regio LLC
Dallas , Texas
04.2018 - 04.2021
- Delivered exceptional client experiences through hands on leadership of all personnel and managers.
- Managed budget implementations, employee reviews, training, and schedules.
- Oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Maximized efficiency and controlled risks by coaching and mentoring personnel on company procedures and overseeing weekly corporate compliance visits.
- Implemented operational strategies and effectively built employee and customer loyalty.
- Analyzed quarterly sales stats and prepared analyses for corporate management.
- Verified supply sufficiency by conducting weekly inventories of foods, beverages, equipment and other materials to minimize long term costs.
Education
High School Diploma -
Sunset High School
Dallas, TX05.2019
Skills
- Financial Statement Review
- Problem Anticipation and Resolution
- Sales Promotion
- Policy Development and Enforcement
- Customer Service
- Hiring and Onboarding
- Staff Scheduling
- Health Code Compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Ruyi Incorporated - Golden Chick
10.2021 - 05.2022
General Manager
El Pollo Regio LLC
04.2018 - 04.2021
High School Diploma -
Sunset High School
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