Rachel Chouinard
Attica,NY
Summary
Dedicated professional with experience in office administration and event coordination. Known for exceptional attention to detail and effective communication skills. Aiming to leverage organizational abilities to streamline operations and maintain a welcoming environment for students and staff.
Overview
13
13
years of professional experience
Work History
Guidance Secretary
Alexander Central High School
Alexander, New York
05.2025 - 08.2025
- Managed front office communications and directed inquiries to appropriate staff.
- Organized and maintained student records and confidential documents.
- Assisted in preparing materials for guidance programs and workshops.
- Provided clerical support, including typing, filing, and data entry tasks.
- Coordinated office supplies inventory and placed orders as needed.
- Maintained a welcoming environment for students, parents, and visitors.
- Performed daily office duties such as filing, answering phones, and responding to emails.
- Organized college fairs and other recruitment events.
- Maintained student records, including transcripts and disciplinary documents.
Cash Office Associate
Attica Correctional Facility
Attica, NY
01.2024 - 05.2025
- Processed cash transactions and maintained accurate cash drawer balance.
- Organized and prepared cash deposits for bank delivery each day.
- Utilized cash management software to record transactions and generate reports.
- Ensured security of cash office through adherence to safety protocols and audits.
- Verified cash drawer, counted money and balanced receipts.
- Tracked daily cash differences, compiled reports, and compared past data to find causes.
- Maintained records of all daily transactions in an organized manner.
- Prepared bank deposits, verifying amounts and ensuring timely deposits.
Clerical Assistant
Wyoming Correctional Facility
Attica, New York
04.2022 - 01.2024
- Coordinated correspondence between facility staff, inmates, and external agencies.
- Managed inmate records and documentation with accuracy and attention to detail.
- Maintained office supplies and ensured proper inventory management at the facility.
- Supported administrative staff by preparing reports and handling daily clerical tasks.
- Conducted data entry for inmate information into the facility's management system.
- Organized files and documents to ensure easy access for staff members.
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Maintained an organized filing system of paper documents.
- Inputted data into spreadsheets for tracking purposes.
- Answered phone calls and directed them to the appropriate personnel.
- Performed data entry tasks with accuracy and speed.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Prepared documents such as letters, memos, agendas.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Generated reports using database software programs.
- Managed daily office operations and maintained a clean and efficient workspace.
- Maintained confidentiality of sensitive information and documents.
Daycare Assistant Teacher
Imagination Station Childcare And Preschool
Batavia, New York
08.2018 - 04.2022
- Assisted teachers in planning and implementing daily lesson activities.
- Supervised children during playtime and ensured a safe environment.
- Prepared educational materials and organized classroom supplies regularly.
- Supported individual learning needs through personalized attention and guidance.
- Communicated effectively with parents about children's progress and behaviors.
- Maintained cleanliness and organization of classroom space for optimal learning.
- Collaborated with staff to develop engaging curriculum that fosters creativity.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Observed children's interactions to promote social skills and teamwork development.
- Provided a safe, secure and nurturing environment for the children.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Maintained daily records of attendance, activities, meals served and medications administered.
- Developed positive relationships with families by communicating regularly about their child's progress.
- Monitored children's behavior, providing guidance and direction when necessary.
- Developed and enforced positive strategies to encourage good behavior.
- Provided individual attention to each child based on their needs using appropriate behavior management techniques.
- Encouraged creative thinking through art projects, storytelling and music appreciation activities.
- Responded quickly to any unexpected situations such as injuries or behavioral issues.
- Helped maintain an orderly classroom environment by enforcing rules regarding student conduct.
- Read aloud and played alphabet games to encourage early literacy.
- Related well to parents and kept each informed about new daycare activities or behavioral concerns.
- Respected cultural and familial backgrounds of different children with personalized approach to childcare.
- Observed behavioral issues to alert parents or guardians.
- Observed each child's performance during activities and documented progress in order to plan future instruction accordingly.
Daycare Assistant Teacher
Grandma's Luv N'Care Childcare
Batavia, New York
08.2014 - 08.2018
- Assisted teachers in planning and implementing daily lesson activities.
- Supervised children during playtime and ensured a safe environment.
- Prepared educational materials and organized classroom supplies regularly.
- Supported individual learning needs through personalized attention and guidance.
- Communicated effectively with parents about children's progress and behaviors.
- Maintained cleanliness and organization of classroom space for optimal learning.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Provided a safe, secure and nurturing environment for the children.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Kept class space organized, clean and learning-focused for optimal student development.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Maintained daily records of attendance, activities, meals served and medications administered.
- Developed positive relationships with families by communicating regularly about their child's progress.
- Developed and enforced positive strategies to encourage good behavior.
- Modeled good behaviors for students and maintained classroom discipline.
- Encouraged creative thinking through art projects, storytelling and music appreciation activities.
- Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Responded quickly to any unexpected situations such as injuries or behavioral issues.
Sandwich Artist
SUBWAY®Restaurants
Batavia, New York
12.2012 - 06.2014
- Prepared fresh ingredients for sandwiches and salads daily.
- Assembled customized sandwiches according to customer preferences.
- Maintained cleanliness and organization of workstations and equipment.
- Provided excellent customer service during busy meal periods.
- Operated cash register, processing transactions efficiently and accurately.
- Followed food safety guidelines to ensure product quality and freshness.
- Assisted with inventory management by restocking supplies as needed.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Assisted team members during peak hours when necessary.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Verified that prepared food met quality standards prior to serving it to customers.
- Stocked shelves with products and supplies.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Upsold additional items to increase store profits.
- Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
- Inspected equipment regularly for proper functioning and sanitation standards.
Education
High School Diploma -
Cardinal O'Hara High School
Tonawanda, NY06-2011
Skills
- Office administration
- Event coordination
- Document confidentiality
- Complaint resolution
- Data entry accuracy
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Organizational skills
- Data entry proficiency
- File management
- Email correspondence
- File maintenance
- Mail processing
- Mail management
- Document preparation
- Written communication
- Spreadsheet management
- Microsoft office
- Typing speed
- Writing and editing
Affiliations
- Well organized
- Avid hiker
- Love spending time outdoors
- Always willing to help
- Detail oriented
- Goal oriented
Timeline
Guidance Secretary
Alexander Central High School
05.2025 - 08.2025
Cash Office Associate
Attica Correctional Facility
01.2024 - 05.2025
Clerical Assistant
Wyoming Correctional Facility
04.2022 - 01.2024
Daycare Assistant Teacher
Imagination Station Childcare And Preschool
08.2018 - 04.2022
Daycare Assistant Teacher
Grandma's Luv N'Care Childcare
08.2014 - 08.2018
Sandwich Artist
SUBWAY®Restaurants
12.2012 - 06.2014
High School Diploma -
Cardinal O'Hara High School