Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Dominguez

Hutchinson

Summary

Dynamic and dedicated professional with experience as a Barista Shift Supervisor at Starbucks, excelling in customer service and cash handling accuracy. Proven ability to foster teamwork and resolve conflicts, while maintaining cleanliness and organization. Skilled in patient management, ensuring high-quality care and compliance with regulations in healthcare settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista Shift Supervisor

Starbucks
08.2021 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.

Certified Medication Aide

Reflection Living
11.2023 - 10.2024
  • Reduced medication errors by maintaining accurate documentation of administered medications.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Certified Nurse Assistant

Mennonite Friendship Communities
08.2022 - 08.2023
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.

Education

High School Diploma -

Hutchinson High School
810 East 13th
05-2023

Skills

  • Cleanliness maintenance
  • Cash handling accuracy
  • Equipment troubleshooting
  • Adaptability to change
  • Customer service
  • Patient management

Certification

  • CMA - Certified Medication Aide
  • CNA - Certified Nurse Assistant

Timeline

Certified Medication Aide

Reflection Living
11.2023 - 10.2024

Certified Nurse Assistant

Mennonite Friendship Communities
08.2022 - 08.2023

Barista Shift Supervisor

Starbucks
08.2021 - Current

High School Diploma -

Hutchinson High School

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Rachel Dominguez