Rachel Estes
Jacksonville ,AR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Pediatrics Plus
Sherwood, AR
10.2023 - 12.2023
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Reason for leaving: desired to work in an environment with strong leadership and an organizational foundation.
Freelance Marketing
Self-employeed
Little Rock, AR
01.2021 - 10.2023
- Developed and implemented effective marketing strategies to promote products and services.
- Created content for digital campaigns, including website copy, brochures, blogs, social media posts and advertisements.
- Identified opportunities for improvement in existing processes related to branding initiatives.
- Applied creative thinking to distill product messaging and pain points into captivating stories.
- Managed development of content plans and overall message.
- Develop storyboards and shooting scripts to plan out each scene prior to filming.
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Updated and monitored content on Facebook, Twitter, Google, LinkedIn and Instagram.
- Brainstormed ideas for new video concepts and stories.
- Reason for leaving: desired to work with less technology
CEO/Owner/Operator
Functional Freedom
Little Rock, AR
06.2022 - 08.2023
- Assisted clients with developing life management skills and coping mechanisms to handle daily life witih ADHD children or with ADHD themselves.
- Assisted clients in navigating crisis and traumatic and difficult situations and provided methods to improve familial and professional relationships.
- Assessed clients' organizational needs, identified areas for improvement, and created a plan of action.
- Suggested creative solutions for displaying sentimental items without creating clutter.
- Performed housekeeping duties such as laundry, dusting, vacuuming, and other cleaning tasks.
- Conducted literature reviews to identify gaps in existing knowledge of ADHD struggles and came up with solutions for each client.
- Reason for leaving: demand and popularity grew to fast and was unable to find employees to train to keep up with the business growth. With 70-80hours weekly, I desired to shift to be an employee and use leadership and management skills within a team without the weight of CEO responsibility.
Chief Operations Manager/Marketing Manager
ADDulting Simpli
Little Rock, AR
07.2022 - 05.2023
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
- Researched industry trends and developments to provide informed recommendations to the CEO.
- Reviewed contracts prior to signing on behalf of the company.
- Ensured that confidential information was kept secure at all times according to corporate policies.
- Supported sales activities through promotional material and market research.
- Managed social media advertising to attract potential customers and build solid networking and community around company's brand.
- Converted videos to various formats for website postings, supporting visual communications efforts.
- Applied creative thinking to distill product messaging and pain points into captivating stories.
- Updated and monitored content on Facebook, Twitter, Google, LinkedIn and Instagram.
- Contributed ideas to brainstorming sessions regarding new products or features.
- Developed graphic designs for logos, brochures, advertisements, and other marketing materials.
- Designed layouts for websites and mobile applications.
- Reason for leaving: lack of alignment with employers constant shift to different business model and vision. Desired to work for team and employer with strong and safe leadership.
Personal Assistant
Ash Property Pros LLC
Little Rock, Arkansas
06.2022 - 06.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reason for leaving: Employer lacked budget to continue assistant services.
Owner/Operator/Marketing Executive
Bobbie Jean’s Treasures
Sheridan, AR
01.2021 - 04.2022
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Listened to customer interests and needs and matched with suitable books and related products.
- Reason for leaving: moved to different city without proper facilities, transferred ownership to sisters.
Chief Marketing Officer/Outreach Coordinator
Even If Ministries
Little Rock, AR
01.2021 - 02.2022
- Developed comprehensive brand guidelines to ensure consistent branding across all mediums.
- Defined and executed long term brand strategy
- Conducted research and identified potential partners for outreach initiatives.
- Managed social media accounts for the purpose of increasing engagement with target audiences.
- Assisted in developing strategies for assessing effectiveness of outreach efforts.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Reason for leaving: this was a part time volunteer work(20hrs weekly), my focus was getting the ministry branding up and running as well as outreach within the community. However, when full time work became available I was unable to continue this volunteer work.
Customer Service, Life Insurance Agent
Bankers Life Insurance
Little Rock, AR
05.2020 - 08.2020
- Maintained high standards of, by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Reason for leaving: medical concerns as well of desire to work for company that had a greater impact on community growth and wellbeing.
Team Leader
Chick-fil-A
Bryant, AR
04.2018 - 05.2020
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reason for leaving: moved to different city as well as desired more career focused work that matched my passions.
Education
High School Diploma -
Homeschooled
05.2020
Skills
- Strategic Planning
- Relationship Management
- Quality Improvement
- Conflict Resolution
- Coaching and Mentoring
- Analytical Thinking
- People Management
- Goal Setting
- Complex Problem-Solving
- Attention to Detail
References
Christie Ison
Food Jobs Works
(501) 416-9363
christie@foodjobs.work
Ashley Cullum Kemp
(501) 916-0050
aecullum@gmail.com
Leslie Martin
Errand Runners of Arkansas
(501) 743-8184
Leslie@errandrunnersar.com
Anna Freeland Mcgrath
(501) 786-0165
annafreeland@gmail.com
Timeline
Behavior Technician
Pediatrics Plus
10.2023 - 12.2023
Chief Operations Manager/Marketing Manager
ADDulting Simpli
07.2022 - 05.2023
CEO/Owner/Operator
Functional Freedom
06.2022 - 08.2023
Personal Assistant
Ash Property Pros LLC
06.2022 - 06.2022
Freelance Marketing
Self-employeed
01.2021 - 10.2023
Owner/Operator/Marketing Executive
Bobbie Jean’s Treasures
01.2021 - 04.2022
Chief Marketing Officer/Outreach Coordinator
Even If Ministries
01.2021 - 02.2022
Customer Service, Life Insurance Agent
Bankers Life Insurance
05.2020 - 08.2020
Team Leader
Chick-fil-A
04.2018 - 05.2020
High School Diploma -
Homeschooled