Rachel Garcia
Fontana,CA
Summary
Dedicated server with strong problem resolution and time management skills. Proven ability to enhance guest experiences and ensure food safety compliance during high-volume service periods.
Overview
2
2
Languages
4
4
years of professional experience
Work History
server
Norms Restaurants
rialto , CA
09.2024 - Current
- Delivered friendly, efficient service, enhancing guest dining experience.
- Took customer orders accurately and communicated with kitchen staff promptly.
- Resolved customer inquiries and issues, ensuring high satisfaction levels.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Coordinated with team members to effectively manage high-volume service periods.
- Maintained cleanliness and organization of dining area throughout shifts.
- Restocked supplies and managed inventory levels during shifts.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Expo Runner
Septembers Taproom & Eatery
Rancho Cucamonga, California
03.2024 - 2025
- Delivered food and beverages promptly to customers at September Taproom.
- Assisted in preparing salads, appetizers, and desserts, contributing to faster food service.
- Collaborated with kitchen staff to ensure smooth service flow during peak hours.
- Garnished dishes and beverages, enhancing presentation and customer satisfaction.
- Conducted training sessions for new employees, improving understanding of roles and responsibilities. to perform duties.
- Ensured compliance with health and safety regulations throughout the establishment.
Crew Member
Nekter Juice Bar Inc.
Fontana, California
08.2022 - 05.2023
- Guided customers in selecting menu items and clarified product information to enhance their dining experience.
- Worked with team members to ensure consistent, high-quality customer service throughout shifts.
- Addressed and resolved customer complaints effectively to maintain customer satisfaction.
- Operated cash register and handled transactions accurately and efficiently.
- Stocked ingredients and supplies to ensure smooth operation during busy periods.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Followed health and safety guidelines to ensure food quality and sanitation standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Some College (No Degree) - Psychology
Chaffee Community College
Rancho Cucamonga, CA09-2026
Skills
- Food safety compliance
- Inventory management
- Customer service
- Clear communication
- Teamwork
- Problem resolution
- Time management
Languages
English
Professional
Spanish
Professional
Timeline
server
Norms Restaurants
09.2024 - Current
Expo Runner
Septembers Taproom & Eatery
03.2024 - 2025
Crew Member
Nekter Juice Bar Inc.
08.2022 - 05.2023
Some College (No Degree) - Psychology
Chaffee Community College