Overview
Work History
Education
Timeline
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Rachel Giesen

Kaukauna,WI

Overview

5
5
years of professional experience

Work History

Sales Lead

Build-A-Bear Workshop
06.2024 - 10.2024
  • Oversee daily store operations, including cash handling, inventory management, visual merchandising
  • Foster a positive and engaging shopping experience for guests of all ages
  • Act as a point of contact during designated shifts, making decisions to resolve customer issues and maintain smooth operations
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Gymnastics Instructor

CITY OF KAUKAUNA
05.2019 - 07.2024
  • Instructed students in proper techniques for various gymnastics skills such as tumbling, vaulting, balance beam, and uneven bars
  • Provided individualized coaching to help students improve their form, strength, flexibility, and overall performance
  • Demonstrated proper spotting techniques when necessary to ensure the safety of students attempting new or challenging skills
  • Led warm-up exercises that focused on stretching, conditioning, and building core strength before starting more advanced routines
  • Coordinated with other instructors and coaches to determine student advancement and progress.

Bear Builder

Build-A-Bear Workshop
11.2021 - 06.2024
  • Provided customer service in a fast-paced retail environment, assisting customers in creating personalized stuffed animals by guiding them through the 'Build-A-Bear' experience, including selecting animals, stuffing, dressing, and adding special touches, while maintaining a fun and engaging atmosphere for all ages
  • Demonstrated strong sales skills by promoting products, upselling add-ons, and achieving sales goals
  • Collaborated with fellow associates to ensure smooth operations, providing support as needed and contributing to a positive team environment
  • Assisted parents and children in constructing and designing personalized stuffed animals, working with many families daily.
  • Supported company party revenue goals by suggesting parties to guests and delivering a positive party experience.

Education

Bachelor's degree - Journalism With An Emphasis in Advertising

University of Wisconsin- Whitewater
Whitewater, WI
05-2026

Timeline

Sales Lead

Build-A-Bear Workshop
06.2024 - 10.2024

Bear Builder

Build-A-Bear Workshop
11.2021 - 06.2024

Gymnastics Instructor

CITY OF KAUKAUNA
05.2019 - 07.2024

Bachelor's degree - Journalism With An Emphasis in Advertising

University of Wisconsin- Whitewater

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Rachel Giesen