Rachel Gue
Hedgesville
Summary
Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
5
5
years of professional experience
Work History
Appointment Scheduler
Radnet
Frederick
01.2023 - Current
- Successfully scheduled appointments, ensuring all details were documented accurately and efficiently.
- Actively monitored incoming calls, emails, and other forms of communication for potential appointment requests.
- Adhered to company policies and procedures while scheduling appointments.
- Maintained a high level of professionalism when interacting with clients over the phone or via email.
- Utilized various software programs to manage calendars and set up new appointments.
Clinical Service Representative
The Centers For Advanced Orthopedics
Frederick
02.2022 - 12.2022
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Utilized effective communication skills to develop relationships with clients and ensure satisfaction with services provided.
- Processed incoming faxes and routed them accordingly based on content received.
Medical Assistant
Urology Consultant Of Maryland
Frederick
07.2021 - 02.2022
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
Education
ASSOCIATE OF ARTS - MEDICAL ASSISTING
Frederick Community College
MDSkills
- Registration and Scheduling
- Administrative and Office Support
- Multi-Line Telephone System Operation
- Resolving Problems
- Pharmacy Relations
- Obtaining Authorizations
- Customer Support
- Medical Coding
- Medical Charts and Records
- Complex Problem-Solving
References
References available upon request
Timeline
Appointment Scheduler
Radnet
01.2023 - Current
Clinical Service Representative
The Centers For Advanced Orthopedics
02.2022 - 12.2022
Medical Assistant
Urology Consultant Of Maryland
07.2021 - 02.2022
ASSOCIATE OF ARTS - MEDICAL ASSISTING
Frederick Community College