Rachel Guzman Pena
Hawthorne
Summary
Detail-oriented Pharmacy Clerk with experience at Passaic Pharmacy, enhancing operational efficiency through workflow improvements. Proficient in data entry and maintaining patient confidentiality, with a strong focus on resolving customer issues. Collaborated with pharmacists to ensure compliance and accuracy in medication preparation, contributing to a positive patient experience.
Overview
4
4
years of professional experience
Work History
Pharmacy Clerk
Passaic Pharmacy
01.2022 - Current
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Managed inventory levels, replenishing stock to maintain optimal medication availability.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with pharmacists to prepare medications and ensure proper labeling.
- Implemented workflow improvements that enhanced operational efficiency within the pharmacy.
- Trained new clerks on pharmacy procedures and customer service best practices.
Education
High School Diploma -
Liceo Gregorio Luperon
Dominican Republic 06-2017
Skills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Data entry proficiency
- Records updating
- Counter support
- FDA and HIPAA compliance
- Resolving customer issues
- Cash register operations
- Recordkeeping skills
- Insurance claim filing
- Collaboration and teamwork
Languages
Spanish
Full Professional
Timeline
Pharmacy Clerk
Passaic Pharmacy
01.2022 - Current
High School Diploma -
Liceo Gregorio Luperon