Rachel Helm
Adel,Iowa
Summary
Proven track record in enhancing customer dining experiences, showcasing exceptional customer service and effective multitasking abilities. Leveraged patience and empathy to exceed guest expectations, while maintaining a clean environment. Skilled in cash handling and order processing, significantly improving service speed.
Overview
2
2
years of professional experience
Work History
Hostess
Gastro Grub And Pub
2023.02 - 2023.08
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Member
Pancheros
2022.02 - 2023.08
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
Sandwich Artist
SUBWAY®Restaurants
2021.05 - 2021.08
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Adm Senior High School
Adel, IA05.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Cleaning and sanitation
Timeline
Hostess
Gastro Grub And Pub
2023.02 - 2023.08
Crew Member
Pancheros
2022.02 - 2023.08
Sandwich Artist
SUBWAY®Restaurants
2021.05 - 2021.08
High School Diploma -
Adm Senior High School
Similar Profiles
Jessica ThomasJessica Thomas
Bartender at Doyle's Pub and GrubBartender at Doyle's Pub and Grub
Parker SimmsParker Simms
Cook's Assistant at Tubby's Pub & GrubCook's Assistant at Tubby's Pub & Grub
Keysha AutenKeysha Auten
Bartender/Server at Pizza Schmizza Pub & GrubBartender/Server at Pizza Schmizza Pub & Grub