Rachel Hollingsworth

Evaluated and annotated photographs, delivering comprehensive descriptions of damage causes.

Also made sure to organize the photos to be cohesive with the GLR in order to make it more understandable for the insured.

Wrote up a general loss report in order to advise the Carrier that he insured was made aware of all the damaged sustained on their property.

Made recommendations on what should be done in order to repair all the damage with like and kind materials.

Managed incoming phone calls from insured clients to assess and document home damage claims.

Had to determine whether the state of the damage was extensive in order to dispatch and emergence crew to cover up the problem areas.

Input all necessary information was provided for the field adjuster to know in order for them to be prepared on what the residence will need,

Besides handling the beginning of the claim, I also issued out payment to the insured after repairs had been made. Unfortunately, if a claim was denied for some reason, it was my job to inform the insured and send out special letter acknowledging that they might on;y get a partial payment.

• Self-motivated, with a strong sense of personal responsibility.

Processed online prescriptions and accurately entered data into the system.

Looked for pills needing refilled, then counted toe right quantity, labeled on the bottle for the patient should take.

Since we were short handled. we needed to learn how to perform retail in order to sell the correct medication to he insured.

Every week we went through and counted all pills so we would know what to order for the previous week.

We also had to learn how to negotiate with insurance representatives in order to try and made the manufacturer of the drug more affordable.

4.0 GPA

• Honoree of Texas Scholar
• Honor Roll - 1/12 Grade
• Awarded UIL Choir Sight Reading 1

• 3.9 GPA
• Ranked in Top 15% of class
• Extracurricular Activities: Varsity Tennis